Irene Macabalitao

Irene Macabalitao

Guest Service Officer at Sofitel Dubai Jumeirah Beach
Lives in Dubai, United Arab Emirates

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About me

My career objectives are twofold. It is my goal to deliver my duties as a Hotel Manager to the fullest satisfaction of all members of the Hotel I work for, using my skills and experiences which I have obtained oversea. Finally, as my long term objective, I would like to continue working for the betterment of the company, taking on new responsibilities until I can serve as part of the upper level management.

Experience

10 years and 2 months

  • Guest Service Officer

    Sofitel Dubai Jumeirah Beach - Dubai, United Arab Emirates

    Front Office reception
    April 2018 - Now · 1 year and 8 months

  • Assistant Front Office Manager

    Pan Pacific Manila - Manila, Philippines

    Front Office reception
    June 2017 - October 2017 · 5 months

  • Front Office Manager | Resident Manager

    Richworld Hotels and Resorts - Makati, Philippines

    Administration & General
    January 2016 - May 2017 · 1 year and 5 months

    5

  • Store Supervisor

    Panago Alberta - Drayton Valley, Canada

    Asset Management
    May 2013 - February 2015 · 1 year and 10 months

  • Senior Duty Manager

    Quality Hotel Marlow Singapore - Singapore

    Front Office reception
    February 2011 - May 2013 · 2 years and 4 months

  • Guest Services Officer

    Quality Hotel Marlow Singapore - Singapore

    Front Office reception
    July 2008 - February 2011 · 2 years and 8 months

Education

  • Bachelor of Science in Business Administration

    Baliuag University - Bulacan, Philippines

    June 2002 - March 2006

    Major in Marketing Management

Languages

4 languages

  • Tagalog

    Native or fluent

  • English

    Native or fluent

  • Mandarin

    Limited working

  • French

    Limited working

Personal information

Nationalities

  • Philippine

Work Permits

  • United Arab Emirates

Date of birth

April 10th 1985

Driving License

Yes

Skills

15 skills

  • Budgeting and Forecasting
  • Complaint Handling
  • Customer servie
  • deligation
  • Epitome PMS
  • Leadership skils
  • Microsoft Word
  • Micros POS
  • Opera / Fidelio
  • Opera PMS
  • Recruiting and Training
  • Team Management
  • VIP handeling
  • VIP Relations
  • Well-organized

Additional Information

4 informations shared

  • Ambassador of the Month

    908DE8D8-407E-45BC-B5B9-B65B87791E70.jpeg
  • IELTS Test

    The test was taken in the Philippines in support on the previous test which taken in Edmonton University Alberta Canada

    Download the file
  • Handling Complaints 2011

    Rewarded by Quality Hotel Marlow Singapore while being promoted a new Duty Manager for the hotel.

  • Excellent Service Award Singapore 2010

    Rewarded by the President of Singapore Hotel Association in November 2010

    Download the file
Connections
Linda Chelbi
Duty Manager at Jumeirah Group
Mohsin Khan
Assistant Director Of Front Office at Rotana Hotels
Mohamed Mahmoud Behairy
Night manager at FORM Hotel Dubai a member of Design Hotels
View 41 connections
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