Maria Lages

Maria Lages

Cluster Revenue Manager at Hilton Worldwide - Middle East & Africa
Lives in Dubai, United Arab Emirates

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About me

Young and passionate hotelier seeking for apprenticeship and improvement in the professional and personal field.
Believing that knowledge brings growth and success, my main goal is to master at my job by never stopping learning and building my intellectual skills. Revenue Management is the area that attracts and fits me completely and I am looking forward to proceed my career in this field.

Experience

4 years and 6 months

  • Cluster Revenue Manager

    Hilton Worldwide - Middle East & Africa - Dubai, United Arab Emirates

    Revenue Management
    March 2019 - Now · 10 months

  • Revenue Manager

    Meliá Hotels International - Palma, Spain

    Revenue Management
    October 2017 - January 2019 · 1 year and 4 months

  • Revenue Optimization Supervisor

    Jannah Hotels & Resorts - Abu Dhabi, United Arab Emirates

    Revenue Management
    November 2016 - July 2017 · 9 months

    Supervise and control the rates and availability of each hotel. Keep contact with wholesalers and OTA Set up the booking engine for all the new properties. Generate reports from the PMS and create manual reports. Create and monitor rate plans and online campaigns. Study on a regular basis the prices, occupancy, ADR and RevPAR of our competitions sets and keep our hotel in a favorable market position. Adjust the rates of 7 hotels on a timely manner according to the demand, occupancy and competition. Manage the reservations department with a team composed by 11 talents with different nationalities.

  • Reservations Agent

    Jannah Hotels & Resorts - Abu Dhabi, United Arab Emirates

    Reservations
    June 2016 - November 2016 · 6 months

    Additional tasks: Create group contracts for wholesalers. Follow up with the payment status from the travel agencies' reservations, mostly groups. Monitor if all the reservations are correctly inserted in the system.

  • Trainee

    Jannah Hotels & Resorts - Abu Dhabi, United Arab Emirates

    Reservations
    January 2016 - June 2016 · 6 months

    Reservations Department of Jannah Hotels & Resorts, Andalus Hotels & Resorts, Happiness Island, Jannah Housekeepers, The Laundry Clubs, Prime Drive and Heirloom Properties. Take notes, make research, follow and question my colleagues in order to fully understand all the theories and procedures. Process emails and calls from guests, colleagues, wholesalers and OTAs. Insert, modify and cancel reservations in the PMS on a timely manner.

  • Rooms Division Internship

    The Yeatman Hotel - Porto, Portugal

    Housekeeping
    August 2015 - October 2015 · 3 months

  • F&B Internship

    Finca Cortesin 5* - Málaga, Spain

    F&B service
    June 2014 - December 2014 · 7 months

Languages

4 languages

  • Portuguese

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • French

    Notions

Personal information

Nationalities

  • Portuguese

Date of birth

June 06th 1994

Skills

1 skill

  • Degree in Hospitality
Connections
Dogukan Yildirim
Student from Akdeniz University - School of Tourism & Hotel Management
Subhajit Sikder
On Job Training at Radisson Blu Hotel (RHG)
SHADY BANYATA
Management Development at MadePRO
View 165 connections
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