Maria Laura Nigro

Maria Laura Nigro

Equipiere spa at Hôtel de Crillon, a Rosewood Hotel
Lives in Paris, France
over 6 months ago

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"I am 28 years coming from the heart of Italy. As I was a child, I was interest in the different cultures but also in the historical beauty sights of my country, when I completed my studies in the high school I started working as tour guide for museum associations, that experience lead me to enter in contacts with people coming around the world and practicing English and French. In 2011, I started working as Spa receptionist in a 4stars resort. Pleasant like nice, lovely and responsible by my guests and my clients after 7 years of work I moved on to Paris to enter to be part of The Hotel de Crillon a Rosewood hotel in Paris. My merit is to welcome the clientele and making them feel comfortable. Now I am looking for an experience away, I have a sociable attitude, friendly and available; serious and perfectionist, in few words: I love details."

Experience

  • Equipiere spa

    Hôtel de Crillon, a Rosewood Hotel - Paris, France

    Spa & Wellness
    June 2018 - Now · 7 months

    French and English Description below: "Responsable des equipements du spa, piscine, vestiaries, studio fitness. Je travaille dans l'hotel puor offir a notre clients un chaleureseuse bienvenue." "Responsible of all the equipments of the spa: swimming pool area, changing rooms, 4 changing room and the studio fitness. Main tasks: replace amenities, towels and to maintain clean and tidy all the common areas and the working place. Offer a pleasant welcome and support to clients in every moment during their permanence in the pool and the fitness studio. Certification: HACCP"

  • Receptionist- Responsable Spa

    Il Baio - Trevi, Italy

    Spa & Wellness
    March 2011 - May 2018 · 7 years and 4 months

    My responsibilities were:  the guests interaction from the point of the first phone call in enquiry of making the appropriate booking; to have a full knowledge of treatments ,with prices, benefits and much more therefore suggest promotions that can be offered at any time;  To ensure bookings are made to maximise the business and aim to give all clientele the best possible service. Scheduling to maximise use of time and ensure maximum probability whilst ensuring that clients’ needs are at the first importance; meanwhile I upsell where possible and Maximus revenue.  Retail: Ensuring the close of sales for therapists, thus converting the lifestyle advice into a sell.  Administration: Be responsible for reporting all maintenance daily and weekly inventories.  To complete daily openings and closing procedures and be responsible for the cleaning and hygiene of all common areas and pool and for reporting all maintenance and engineering issues related in accordance with health and safety policy.  To ensure the careful handling of all cleaning materials and stuff.  Providing a full explanation of the gym’s facilities equipment, services. Certification : safety and health policy.

Education

  • National diploma in Sport Massage

    Tao - Florence, Italy

    July 2017 - October 2018

    I attended courses to acquire the techniques of massages : Swedish massage Lymph-drainage Ayurvedic abyangam massage Sports massage and stretching.

  • Executive Master Hotel

    Sida - Florence, Italy

    May 2017 - October 2017

    How to work and to promote the hotel activities and strategies.

  • Spa Management

    Leo School - Terni, Italy

    July 2015 - February 2017

    How to communicate and promote the spa services.

  • Jurisprudence

    Università degli studi di Perugia - Perugia, Italy

    September 2008 - May 2010

    I attended two years of law studies in Perugia. I enrolled succesfully the courses in economy, english and romanic jurisprudence.

  • High school diploma

    Liceo classico - Spoleto, Italy

    September 2003 - July 2008

    Secondary school about history and humanistic studies.

Languages

  • Italian
    Native or fluent
    100%
  • English
    Professional working
    60%
  • French
    Professional working
    60%

Skills

  • Assistant manager
  • assistent director
  • Body massage
  • Culture
  • Curiosity
  • enjoy working people
  • Facial massage
  • Facials
  • Foot massage
  • Foreign Language
  • Good team work
  • hardwork
  • Hotel housekeeping
  • hotellerie
  • Like travelling
  • Luxe
  • Luxury hotel
  • Luxury Travel
  • Managing a team
  • Multitasking Skills
  • polivalencia
  • Retail sales
  • Self discipline
  • serving pe
  • - Smart and hard worker
  • Sports
  • Sports massage
  • Wellness
Connections
Pranav Jude
Food and Beverage Trainee at Jumeirah Royal Saray Bahrain
Eva-Nezha YAMANOGLU
Stage Réception SPA at Hôtel de Crillon, a Rosewood Hotel
Perrine Devulder
Spa Therapist chez Cliff House Hotel
View 4 connections
Following
LDC Hotels
Rome, Italy
Other members
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