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Front Office Supervisor/ Manager on duty
Charleston Harbor Resort and Marina - Charleston, SC, United StatesFront Office receptionMay 2017 - May 2018
During my time at Charleston Harbor Resort I assisted the front office manager in maintaining proper shift coverage and high standards with the help of my fellow colleagues. Furthermore always provided our guests with information pertaining to available services and facilities of the establishment. Also had to ensure that effective departmental communication was in place, through logs, daily stand up meetings. Furthermore I offered assistance to the housekeeping department by inspecting room cleanliness and checking all fixtures, for proper operations, settings and maintenance. Additionally I was always aware of guest needs, requests and solved issues as they arose. During property incidents wrote incident reports and documented them with pictures.
Food and beverage trainee
Holiday Inn Express - Schwaig, GermanyF&B serviceMay 2015 - April 2016
Consistently achieved the service and product delivery standards in the restaurant area I prepared the buffet area and constantly replenished the food and beverage items required for breakfast Service in bar and restaurant Service for meetings
Daios Cove Luxury Resort and Villas - Agios Nikolaos, GreeceFront Office receptionApril 2014 - September 2014
Dealt with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. Ensured a home like atmosphere for the hotels guests Assisted guests in check-in and check-out procedure
American Hotel Academy Romania - Brașov, RomaniaOctober 2014 - June 2018
HungarianNative or fluent100%
RomanianNative or fluent100%