Maria Pasat

Maria Pasat

Front Office Supervisor/ Manager on duty at Charleston Harbor Resort and Marina
Lives in Sărmaș, Romania
over 6 months ago

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Experience

  • Front Office Supervisor/ Manager on duty

    Charleston Harbor Resort and Marina - Charleston, SC, United States

    Front Office reception
    May 2017 - May 2018

    During my time at Charleston Harbor Resort I assisted the front office manager in maintaining proper shift coverage and high standards with the help of my fellow colleagues. Furthermore always provided our guests with information pertaining to available services and facilities of the establishment. Also had to ensure that effective departmental communication was in place, through logs, daily stand up meetings. Furthermore I offered assistance to the housekeeping department by inspecting room cleanliness and checking all fixtures, for proper operations, settings and maintenance. Additionally I was always aware of guest needs, requests and solved issues as they arose. During property incidents wrote incident reports and documented them with pictures.

  • Food and beverage trainee

    Holiday Inn Express - Schwaig, Germany

    F&B service
    May 2015 - April 2016

    Consistently achieved the service and product delivery standards in the restaurant area I prepared the buffet area and constantly replenished the food and beverage items required for breakfast Service in bar and restaurant Service for meetings

  • Receptionist trainee

    Daios Cove Luxury Resort and Villas - Agios Nikolaos, Greece

    Front Office reception
    April 2014 - September 2014

    Dealt with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail. Ensured a home like atmosphere for the hotels guests Assisted guests in check-in and check-out procedure

Education

Languages

  • Hungarian
    Native or fluent
    100%
  • Romanian
    Native or fluent
    100%
  • English
    Professional working
    60%
  • German
    Notions
    20%
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