Maria Rosa Barcia Garzolini

Maria Rosa Barcia Garzolini

Hotel Manager at Various International Hotels & Chains
Lives in Barcelona, Spain
over 6 months ago

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In depth knowledge of standards & procedures of top International 5* Hotel Chains
Natural hands on team leader with an inspiring and motivating management style
Truly strong in Operations, especially cost control, standards set up and implementation, as well as revenue optimization
Also an all-rounder force in administration, training, staff and guest satisfaction
Very solid experience and management skills in all Hotel Departments, but especially savvy in the areas of Food & Beverage and Marketing & Sales
10 years full set up and implementation of Wellness and Healthy Lifestyle services in all departments, resorts and projects, specializing in guest satisfaction and department profitability with full, personal and hands on involvement
Natural ability to spot problem areas and pro-actively solve issues in a quick, efficient and durable way … very hands-on and a great talent for Multi-Tasking
Entrepreneurial minded, methodical and results-oriented, especially creative on how to “make it happen”
Other areas of strength: Brand/Product Development, Strategic International Marketing Planning, Training, Staff Development & Motivation, Customer Satisfaction, Marketing and Brand Digital Design, ample experience with Opera, Delphi, Word, Powerpoint, Excel

Perfectly Trilingual in English, Spanish and French, as well as comfortably conversational in many other languages including German, Italian and Dutch, I am highly adaptable, and perfectly happy to relocate if necessary.

Experience

  • Hotel Manager

    Various International Hotels & Chains - Barcelona, Spain

    Management
    February 1992 - July 2018 · 26 years and 6 months

    In depth knowledge of standards & procedures of top International 5* Hotel Chains Natural hands on team leader with an inspiring and motivating management style Truly strong in Operations, especially cost control, standards set up and implementation, as well as revenue optimization Also an all-rounder force in administration, training, staff and guest satisfaction Very solid experience and management skills in all Hotel Departments, but especially savvy in the areas of Food & Beverage and Marketing & Sales Natural ability to spot problem areas and pro-actively solve issues in a quick, efficient and durable way … very hands-on and a great talent for Multi-Tasking Entrepreneurial minded, methodical and results-oriented, especially creative on how to “make it happen” Other areas of strength: Brand/Product Development, Strategic International Marketing Planning, Training, Staff Development & Motivation, Customer Satisfaction, Marketing and Brand Digital Design

Education

  • Hotel. Tourism and Hospitality Superior Management Diploma

    Glion Institute of Higher Education - Glion-sur-Montreux, Switzerland

    August 1988 - December 1991

Languages

  • Spanish
    Native or fluent
    100%
  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Italian
    Professional working
    60%
  • Dutch
    Professional working
    60%
  • German
    Professional working
    60%
Following
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Dubai, United Arab Emirates
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