Join Hosco and view Maria's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Experience
13 years and 5 months
-
Cluster Revenue Manager
Leonardo Hotels - Frankfurt, Germany
Revenue ManagementAugust 2018 - Now · 5 years and 8 months- Manage the revenue for 5 Hotels in Frankfurt 1.200 rooms - Responsible for assessing, analyzing and pricing cluster business strategies - Planning, execution and tracking of tactical pricing for all market segments and distribution channels. Perform competitive benchmark studies and follow market trends - Analyse overall monthly hotel performance and provide summary report to improve long term strategies - Analyse, planning and set strategy for the new openings - Implement the budget for the cluster - Forecasting. Inventory management, rate loading - Challenge and influence hotel to improve service level and operational standards - Team Management, training and development
-
Revenue Manager
NOVUM Group - Hamburg, Germany
Revenue ManagementJune 2016 - July 2018 · 2 years and 2 months- The first year I worked as Junior Revenue Manager Maximize room sales for a cluster of 5 Novum hotels in Hamburg 250 rooms - Monitoring and analysis results of the strategies carried out in each Hotel - Review Hotels pricing, an ongoing basis to ensure proper positioning of Novum Hotels versus its competitive set/market - Inventory management. Pick up analysis. Reviews yield system forecast and competition analysis and set strategy - Analysis and development of the market strategy - Establishment of controlled Overbooking policies - Group quotations - Daily rate control and allotments on the Channel Manager
-
E-Commerce
TUI - Nordotel - Las Palmas de Gran Canaria, Spain
MarketingJuly 2014 - May 2016 · 1 year and 11 months- Coordinate and manage the corporate website (17 hotels: 5,000 rooms in 4 countries, Spain, Italy, France and Portugal): web content, CMS, Social Media, Cross-Selling plan, E-Mail Marketing, SEM, SEO, re- marketing…) - Maximize hotel revenue based on development of individual pricing strategy on direct channel (web) - Analyze and supervise the results of direct sales, taking part of the decision-making process for the development of commercial actions and investments in order to increase sales - Responsible for taking decisions on optimization, positioning, content and online presence - Training, advice and constant communication with the hotel managers - Supervise room inventory for 20% of the total rooms - Contracting of OTA's - Continuously improvement UX - Benchmark – compset
-
Front Office Supervisor
Radisson Blu Resort Gran Canaria - Las Palmas de Gran Canaria, Spain
ReceptionAugust 2012 - July 2014 · 2 years- Responsible for the department in absence of the Head of Reception - Supervise, implement and control all processes of front office department. - Lead, support, train and team reception. - Ensure that standards, policies and procedures are consistently met - Address inquiries, complaints and customer incidents quickly and effectively - Client / owner management; Reservations; Room assignation - Ensure effective coordination with other departments, especially Floors, A & B and SSTT - Regular meetings with the heads of departments and management Planning and implementation of a project to maximize up/cross-selling turnover (S.T.A.R. program of Radisson) as well as the improvement of the channels where customer services are offered - Management of reservations, room assignments and management Ownership. - Responsible for all guests complaints and requests. - Ensuring the standards, guidelines and procedures.
-
CEO Online Travel Agency
Digimun Travel - Las Palmas de Gran Canaria, Spain
Travel Tour OperatorMay 2010 - January 2012 · 1 year and 9 months- Creating and managing the online travel agency - Market research, design and implementation online marketing strategy, sales, account management, web content, monitoring results, and identifying target markets - Build and lead an OTA team - Develop KPI and performance metrics to set online travel goals and to measure success
-
Front Office / Duty Manager
Torre y Castillo Explotaciones Turísticas - Las Palmas de Gran Canaria, Spain
ReceptionMay 2010 - January 2011 · 9 months- Manage and coordinate a tourist complex of 57 apartments - Coordinate and supervise the standard procedure of front office, housekeeping, purchasing and maintenance - Carry out administrative control and monitoring of income, expenses, costs
Education
-
Business analysis and statistics
Rice Business School
November 2017 - February 2018 -
Postgraduate Revenue Management
International University La Rioja – UNIR
November 2015 - March 2016 -
Master Marketing Online and Web Analytic
Central University Cataluña VIC - INESDI
July 2015 - March 2017 -
MBA Hotel Management
CFE Business School
September 2008 - June 2009 -
Tourism Degree
University of Murcia and Fachhochschule Kempten (Germany)
September 2001 - June 2005University of Murcia and Fachhochschule Kempten (Germany) Murcia and Kempten (Spain and Germany)
Languages
3 languages
-
Spanish
Native or fluent
-
English
Full professional
-
German
Full professional
Personal information
Nationalities
-
Spanish
Date of birth
July 16th 1981
Skills
12 skills
- Excel
- Fairmas
- Google Analytics
- HQPlus
- IDeas Revenue System
- Opera PMS
- OTA INSIGHT
- Protel PMS
- RateGain
- Revenue
- Reviewpro
- Social Media Channels
We didn’t find any new information on your CV to add to your profile. We advise you to manually add new information or try a different CV.
We’ve added the following information to your profile:
- Current location
- Profile summary
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Language
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'languages') }} Languages
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Education
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'educations') }} Educations
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experience
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'experiences') }} Experiences
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationality
- {{ $ctrl.getToastParams($ctrl.toasts.PARSE_CV_SUCCESS, 'nationalities') }} Nationalities
- Date of birth
- Driving License
- Phone Number
Take a moment to look at your supercharged profile!
We couldn’t update your profile using your CV.
We couldn’t update your profile. However, your CV has been saved.
There was an error uploading your CV.
Still want to supercharge your profile? We advise you to upload a .doc file or a different CV.