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Hotel Specialist/ General manager Assistant
Edem Hotel - Lviv, UkraineAdministration & GeneralAugust 2018 - December 2018 · 5 months
- managing recruitment process and training period of employees; - installed the program software (OtelMS) for a hotel and control all the stage of adaptation of workers with the program; - worked with OTA's channels (such as Booking.com, HRS, Expedia, Hotels24). Managing the price policy, working on a respond to clients feedbacks;
Boutique hotel Villa Stanislavskyi - Lviv, UkraineFront Office receptionOctober 2017 - August 2018 · 11 months
Loft Hostel - Lviv, UkraineFront Office receptionAugust 2016 - August 2017 · 1 year and 1 month
Guest Relations Officer
Tirana Aqua Park 4* - Sharm El-Sheikh, EgyptGuest RelationsMarch 2015 - June 2015 · 5 months
RussianNative or fluent100%
UkrainianNative or fluent100%