Maria-Eleni Krevvata

Maria-Eleni Krevvata

Travel Designer at Eclectic Greece by Kyvernitis Travel SA
Lives in Lausanne, Switzerland
over 6 months ago

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Experience

  • Travel Designer

    Eclectic Greece by Kyvernitis Travel SA - Athens, Greece

    Other
    September 2014 - July 2015

    o Creating more than 180 holiday proposals in Greece for an upscale international clientele with budgets from EUR 3’000 to 50’000 depending on their profiles; majority from the USA, France, UK and Middle East o Coordinating and following up all services confirmed – approx. 30% of the proposals – by the guests, handling all the operational part and relationship with their local travel agents o Offering a concierge service (available 24/7) during travellers’ stay in Greece, and continuous feedback to their agents o Performing site inspections with our service providers to control quality and ensure a strong trustful collaboration o Representing the company at networking tourism events in Europe; e.g. Traveller Made Connexion Forum, ILTM Cannes

  • Project Manager - Intern

    Baystone Boutique Hotel & Spa - Europe

    Other
    June 2013 - November 2013

    • Marketed new packages and developed a loyalty system to improve revenue from residents and external guests for the Spa creating an increasing visit through time • Designed an improved communication design for each new product created: spa, guest activities, Baystone products, F&B events, and for all communication done since then • Collected information about service providers offering leisure activities and negotiated contracts • Reviewed the service providers’ services and created an activities’ catalog with a sales system for the guests en employees that can be adapted through time to the market changes aiming at a proactive concierge service increasing ancillary revenues

  • Event manager assistant

    Les Noces de Diane - Europe

    Other
    April 2011 - June 2013

    • Designed and organized 3 “à la carte” weddings for up to 200 guests and budgets up to CHF 40’000 • Identified suitable service providers and recommended best solutions according to couples’ requests • Coordinated all service providers and was attentive to details for over 20 wedding days • Controlled and computed all service providers’ invoices • Organized first Swiss charity wedding in Lausanne for 200 guests, raised CHF 10’000 for a French Association Famille Anuarite. Obtained 5+ sponsors as well as press coverage in magazines and radio

  • F&B Intern

    Le Mirador Resort & Spa - Mont-Pèlerin, Chardonne, Switzerland

    F&B service
    December 2010 - April 2011

    • Responsible for daily breakfast at the luxury brasserie as well as room service • Trained and guided new interns upon arrival for breakfast opening, service, closing and room service • Assisted in banqueting service for various events, hosting between 10 and 120 guests • Represented the Mirador Kempinski at a Lausanne wedding exhibition to attract new clients

  • Observation trainee

    Beau Rivage Palace - Europe

    Other
    September 2009 - November 2009

    • First contact with housekeeping, staff cafeteria/kitchen, florist, room service and banqueting

  • Part-time sales assistant

    Trophy Sport & Action AG - Europe

    Other
    January 2009 - May 2010

    • Responsible for welcoming customers and understanding their needs upon arrival • Handled after-sales service and customer orders • Controlled, labeled and ensured merchandising for sports and fashion clothing items • In charge of opening/closing the cash registers

  • Part-time sales assistant

    Autour de Bébé AG - Europe

    Other
    September 2006 - May 2007

    • Responsible for welcoming and guiding customers through the vast selection of childcare products • Assigned to take customers’ orders and increase upselling

Education

Languages

  • Greek
    Native or fluent
    100%
  • French
    Full professional
    80%
  • English
    Full professional
    80%
  • German
    Limited working
    40%
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