Mariagrazia Zangara

Mariagrazia Zangara

Receptionist at Villaggio Club
Lives in Roccella Ionica, Italy
over 6 months ago

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I am a recent graduate with honors. During my study I had the possibility to study and work abroad and these experiences helped me to develop high interpersonal skills that motivated me and made me a stronger and a more ambitious person.
Thanks to these experiences I aquired a good capability of adaptation to a multicultural environment. Moreover, studying different (and also distant) languages allowed me to be able to understand the way people of other countries behave and think, what they need and the best way to interact with them to satisfy their needs.

Experience

  • Receptionist

    Villaggio Club - Roccella Ionica, Italy

    Front Office reception
    June 2014 - September 2014 · 4 months

    Front and Back Office operations, booking activities, answering emails and phone calls, problem solving activities, customer care, translations (IT>DE; IT>EN - EN-DE>IT), supporting staff.

Education

  • Master's degree in Languages and Cultures of Ancient and Modern East

    Università degli studi di Firenze - Roccella Ionica, Italy

    November 2015 - October 2018

  • Bachelor's degree in Linguistic Mediation

    SSML Don Domenico Calarco - Roccella Ionica, Italy

    November 2012 - October 2015

    Translation and Interpreting EN-DE-AR > IT

Languages

  • Italian
    Native or fluent
    100%
  • German
    Professional working
    60%
  • English
    Professional working
    60%
  • Arabic
    Limited working
    40%

Skills

  • Accuracy and precision
  • A team player
  • Good communicator
  • Highly professional
  • Very ambitious
  • Work individually
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