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I have worked as a Waitress, I provided excellent service to my customers at all times. I have a friendly but efficient manner and have developed solid working relationships with all of the staff.
Waitress Cum Cashier
Donner Express - Business Bay, Dubai, United Arab EmiratesF&B serviceDecember 2016 - December 2018 · 2 years and 1 month
Greeted and seated customers and served them in a professional and personalized way Make menu recommendations or shared additional information upon request Took and served food/drinks orders and up-sell any additional products Consistently monitored quality of food & beverage being served Practiced good customer relations and attended to customer complaints / queries satisfactorily Delivered the bill and collected payments Cooperated with all serving and kitchen staff Ensured minimum wastage, breakage and spoilage Followed all relevant health department rules/regulations and all customer service guidelines Compiled and balanced cash / card receipts and prepare report at the end of the day or shift and maintains proper filing Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of service areas
Head Waitress - Waitress
Little More Restaurant LLC - Dubai, United Arab EmiratesF&B serviceJune 2012 - October 2016 · 4 years and 5 months
Monitored the servers, runners and directed the traffic, made sure that customers are served and tables cleared as quickly as possible Expedited and inspect food items prior to serving customers to ensure quality maintenance Checked and balanced the cash registers before and after shift and prepares daily sales report Assisted the manager on waiting tables, dining reservations and when necessary Maintained effective communication on the activities of the restaurant with other operating departments and provided assistance when required.
Cebu Technological University - Hospitality and Tourism ManagementJune 2002 - March 2006
- Cashiering skills
- Coffee Making
- Excellent memory
- Good hand writing