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I’m a 24 years old passionate about providing Excellent Customer Service and with Extensive Experience in Hospitality Industry. I believe that learning and development should last throughout my career. Also it is a beautiful thing when a Career and Passion comes together.
The Ascott Limited - Paradasia Royale Spa - Makati, PhilippinesSpa & WellnessSeptember 2017 - August 2018 · 12 months
To welcome guests and answer all enquiries observing set standards. Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time. To ensure that all operational procedures, codes of conduct and standards are implemented and adhered. To organize treatment bookings and maximize time allocations.
Front Office Team Leader / Supervisor
Camp John Hay Leisure Inc. - Baguio, PhilippinesFront Office receptionMay 2016 - July 2017 · 1 year and 3 months
To assist the Front Office Manager/Assistant Front Office Manager in all his/her duties and to manage the Front Office Department, ensuring maximum guests satisfaction consistent with Camp John Hay Hotels, through planning, organizing, directing and controlling the departments’ operation and administration.
Guest Services Associate
The Forest Lodge at Camp John Hay - Baguio, PhilippinesFront Office receptionMay 2014 - June 2016 · 2 years and 2 months
Responsible for providing assistance to hotel guests during check-in and check-out, including cashiering functions, and all other required guest services functions in an efficient, courteous and professional manner.
Bachelor of Science in Hotel and Restaurant Management
Abra Valley Colleges - School of Hospitality and Tourism Management - Dubai, United Arab EmiratesJune 2010 - April 2014
- Customer servie
- Excellent leadership
- Fast paced decision making
- Good problem solver
- Rooms Division
- • strong organizational skills
- Team coach