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Motivated, results-producing hospitality/tourism professional ready to apply proven management, guest relations, business development and global IT skills to a forward-looking company. Inspiring and effective team motivator who has assembled and managed multicultural teams in Europe, Hong Kong, Brazil and Ecuador. Respected and well-liked collaborator who builds and sustains key relationships with clients/guests, team members, partners and others. Insightful problem solver who maximizes resources to produce results that exceed expectations and increase company revenues. Multilinguistic manager with wide-ranging international business experience and worldwide contacts who speaks English, Spanish and Dutch, with a working proficiency in German and a basic understanding of French.
International Hospitality/Tourism Manager
Self-employed - Santa Cruz de Tenerife, SpainAdministration & GeneralAugust 2015 - Now · 3 years and 6 months
Self-employed October 2017 - current: Working freelance full-time at a tour operator specialized in scientific tour throughout Ecuador. Actively developing the English-, Dutch- and German speaking markets as, until 2017, the client-base was 98% French. April 2017 - August 2017: Interim manager Cafe Arte guapulo. A small art cafe located in a historic area of Quito. Implementing stricter procedure as a result of changing regularities of the local government. Administration, training and inventory control. December 2016 - April 2017: Pre-opening consultant new to open boutique hotel in Quito. Implementation of back-office procedures, staff selection, development of company procedures and policies, positioning, agency contracting. September 2016 - current: Web Development (PHP, HTML, CSS, SQL) and IT Solutions implementation (mainly focused on the tourism and hotel industry). October 2015 - November 2016 - Tour leader group tours in Ecuador. September 2015 - current: Freelance translator Spanish-English, Spanish-Dutch, English-Dutch, French-English, French-Dutch with a focus on tourism related information. September 2015 - November 2016: Website development, marketing & sales for Andemotion, a small independent incoming tour operator. Defining business processes.
Reservations & Sales Manager
Boutique Hotel Cafe Cultura - Quito, EcuadorReservationsJune 2014 - November 2016 · 2 years and 6 months
EOS Ecuador - Quito, EcuadorSales & MarketingAugust 2013 - January 2015 · 1 year and 6 months
Freelance - Quito, EcuadorAdministration & GeneralJune 2013 - August 2014 · 1 year and 3 months
Yanapuma - Quito, EcuadorTourismDecember 2012 - June 2013 · 7 months
Ecole Travel - Quito, EcuadorTourismMay 2012 - October 2012 · 6 months
CEDEI - Cuenca, EcuadorOtherMarch 2012 - June 2012 · 4 months
Senior Consultant & Interim Contracting Manager
Axians - Utrecht, NetherlandsConsultingAugust 2009 - April 2010 · 9 months
Travel-IT - Oudewater, NetherlandsAdministration & GeneralNovember 2007 - May 2013 · 5 years and 7 months
MSS Contracting Manager
Telematics & Services - Brussels, BelgiumConsultingApril 2006 - May 2007 · 1 year and 2 months
Manager European Data Centres
Office Depot - Venlo, NetherlandsITJanuary 2003 - March 2006 · 3 years and 3 months
Allprofs - Zaandam, NetherlandsConsultingSeptember 1999 - January 2003 · 3 years and 5 months
Technical System Engineer
Achmea - Leeuwarden, NetherlandsITSeptember 1996 - September 1999 · 3 years and 1 month
TIO College - 's-Hertogenbosch, NetherlandsAugust 1988 - August 1990
Applied science of hotel management
EnglishNative or fluent100%
DutchNative or fluent100%