Mariia Merinova

Mariia Merinova

Concierge Agent at Mandarin Oriental, Barcelona
Lives in Barcelona, Spain
over 6 months ago

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  • Concierge Agent

    Mandarin Oriental, Barcelona - Barcelona, Spain

    Front Office concierge
    October 2018 - Now · 3 months

  • International Talent Specialist

    CPM International Telebusiness - Barcelona, Spain

    Human Resources
    March 2017 - June 2018 · 1 year and 5 months

    -Managed candidate data base -Conducted phone, face to face and conference interviews. - Made proactive candidate search and tracking. -Onboarded up to 40 employees per week. -Developed job promotional materials and ads for social networks. -Trained new recruitment team members. -Organized internal language classes and trainings for the company.

  • Customer Experience Agent: AIRBNB

    CPM International Telebusiness - Barcelona, Spain

    Customer Service
    December 2016 - March 2017 · 4 months

    - Resolved monetary and personality disputes, last minute cancellations. - VIP rebookings and mediation between customers to a satisfactory conclusion.

  • Restaurant Hostess

    Empordá - Barcelona, Spain

    June 2016 - November 2016 · 6 months

    -Schedules dining reservations for guests. -Welcomed guests as they arrive and take them to their seats.

  • Assistant Manager

    Villa Marina - Marbella, Spain

    January 2015 - April 2015 · 4 months

    - Created new partnership with real estate agencies. - Managed reservations and customer care. - Developed promotional material for villas ( videos, banners, social media).

  • Sales & Marketing Intern

    Communication agency Globally - Madrid, Spain

    February 2014 - April 2014 · 3 months

    -Placed in department of sport events. -Worked on business development of a golf project in Russian Market. -Built relationship with Russian event agencies.


  • MBA in Business and Marketing Management

    ESERP Business School - Barcelona, Spain

    October 2012 - July 2014

  • Tourism

    Maynooth State University - Maynooth, Ireland

    September 2010 - December 2010

    Erasmus Exchange program


  • Russian
    Native or fluent
  • English
    Full professional
  • Spanish
    Full professional


  • Adobe Illustrator
  • Adobe Photoshop
  • excellent interpersonal skills
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