Marina Casanovas Maqueda

Marina Casanovas Maqueda

Hostess, promoter and saleswoman. at Casanovas Selecció
Lives in Barcelona, Spain
over 6 months ago

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I consider myself a responsible person willing to grow and improve.
My talents are: creaivity, empathy, extroversion, I am organized, helpful and attentive.
I love working in multicultural teams, hosting people and looking after details because people is one of my passions and I love making them feel special.
I truly believe that being proactive, enthusiastic and always willing to learn will make you able to achieve whatever you want either in your personal or professional life.
My objective as a professional of the sector is to create experiences for guests and be able to successfully develop any task.

Experience

  • Hostess, promoter and saleswoman.

    Casanovas Selecció - Terrassa, Spain

    Events
    December 2009 - Now

    Participation in different fairs and festivals of Terrassa: “La Fira del Bolet”, “Fira Modernista de Terrassa”, “Jazz Terrassa”, “Fira Denim Terrassa” y Terrassa Shopping Night, Sell and inform about the product.

  • Reservations Trainee

    Hotel Miramar Barcelona - Barcelona, Spain

    Reservations
    June 2016 - September 2016

    • Process reservations by mail and telephone • Inform the guest about the hotel’s facilities, types of rooms, packs, rates and occupancy as well as taking care of their special requests. • Telephonic assistance to the in-house, and possible guests, requests. • Support to front office with lost and found objects. • Coworking with housekeeping regarding special occasions guests requests. • Contact with the different agencies working with the hotel for the following up of their guests. • Preparation of confirmation letters and quotations. • Processes advance deposits on reservations. Program: Tesipro

  • Conference events Trainee

    DoubleTree by Hilton Hotel & Conference Center La Mola - Terrassa, Spain

    Events
    March 2016 - May 2016

    • Review group resume and event orders in preparation for pre-con to familiarize with event details and anticipate any challenges • Creation of all the necessary documents and materian for the screens used during the conferences. • Ensure event orders are accurate in regards to agenda, set-up, timing, flow and F&B • Event operations fith OPERA. • Daily meetings with the reception, allocation and F&B managers to inform abut the events in the hotel during the day. • Inspect function rooms prior to start of event to ensure accurate setups, audio visual requirements, lighting, temperature, internet and phone lines • Manage function room keys for client • Assist meeting planner with other duties as required Program: Opera

  • Waitress Trainee

    Palladium Hotel Group - Terrassa, Spain

    F&B service
    June 2015 - September 2015

    Guest service and complaint-handling, support to the second of F& B, cocktail making and control inventories.

  • Concierge

    Masia la Plana - Navas, Spain

    Front Office concierge
    February 2015 - March 2015

    Welcoming guests, check in, check out, complaints management, inform about the facilities and the activities to do in the zone, tour guide for the property for the possible individual guests and events.

Education

Languages

  • English
    Native or fluent
    100%
  • Spanish
    Native or fluent
    100%
  • Catalan
    Native or fluent
    100%
  • French
    Limited working
    40%
  • Russian
    Notions
    20%

Skills

  • Creative
  • Entrepreneurship
  • Hospitality
  • Luxury Hospitality
  • Responsible
  • Theater & acting
Connections
Elisa Vadanovici
Marketing Specialist at Hosco
Marie-Caroline Peychez
Étudiant(e) de Ecole Supérieure Internationale de Savignac
Irene Pujol Fernández
Student from HTSI- School of Tourism & Hospitality Management Sant Ignasi
View 4 connections
Following
Hosco
Geneva, Switzerland
Other members
Jordi Zambrano
Barcelona, Spain
Daria Kukushkina
Barcelona, Spain
Laia Bonet Escura
Barcelona, Spain
David Sanchez Ruiz
Barcelona, Spain
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