Marina Mazzullo

Marina Mazzullo

Responsabile Outlet at Hotel Chapter Roma
Lives in Rome, Italy

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About me

Sono una professionista di 32 e ho un'esperienza pluriennale nel settore alberghiero in particolar modo nel reparto F&B ed Eventi e nel CX.
Ho una grande predisposizione nel Guest Care e nel lavorare sotto pressione.
La passione e l'amore per l'hotelerie mi permette di essere sempre motivata e determinata nel raggiungimento degli obiettivi; la
versatilità, la responsabilità e la flessibilità hanno sempre contraddistinto la mia persona.
Sarei lieta di poter sfruttare le conoscenze acquisite negli anni per intraprendere un nuovo percorso professionale

Experience

11 years and 1 month

  • CX Coordinator

    Osit impresa - Albano Laziale, Italy

    Customer Service
    July 2020 - Now · 3 years and 9 months

  • Responsabile Outlet

    Hotel Chapter Roma - Rome, Italy

    F&B service
    September 2019 - Now · 4 years and 7 months

    Preopening/Opening Outlet

  • Assistant F&B Manager

    Baglioni Hotels & Resorts - Rome, Italy

    F&B Management
    January 2017 - November 2018 · 1 year and 11 months

  • Assistant Banqueting Manager

    Rome Marriott Park Hotel - Rome, Italy

    Event
    July 2016 - January 2017 · 7 months

  • Meetings and Events Coordinator

    Rome Marriott Grand Hotel Flora - Rome, Italy

    Event
    December 2015 - June 2016 · 7 months

  • Front Office Agent

    Hotel Raphael - Rome, Italy

    Reception
    July 2012 - June 2015 · 3 years

  • Front Office Agent

    Grand Hotel de la Minerve - Rome, Italy

    Reception
    January 2012 - June 2012 · 6 months

Education

  • Events Management

    European school of economics (ESE) - Rome, Italy

    April 2019 - July 2019

  • International Hotel Management

    International Hotel Management Accademy (IHMA) - Rome, Italy

    October 2015 - December 2015

Languages

4 languages

  • Italian

    Native or fluent

  • Spanish

    Full professional

  • English

    Professional working

  • French

    Professional working

Personal information

Nationalities

  • Italian

Skills

9 skills

  • analitiche
  • Comunicazione e vendita
  • Esperienza in hotel cinque stelle
  • gestione del team
  • Informatica
  • Organizzative
  • Problem solving
  • Specialista della soddisfazione degli ospiti
  • utilizzo di Opera e Scrigno

Additional Information

1 information shared

Connections
Sara Midei
HOSTESS at ACADEMY OF SPAIN
Ilaria Ciccone
hostess di sala at Rome Marriott Park Hotel
Damiano Napolitano
Chef de rang / aiuto Maître at Lindbergh hotels
View 7 connections
Following
LVMH
LVMH
Paris, France
Bzar Hotel & Co Accor Hotels
Accor Hotels
Issy-les-Moulineaux, France
Other members
View more
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