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I am a passionate hotelier with over 8 years of progressive leadership experience in managing dynamic front office operations at luxury hospitality companies including Fairmont, Raffles and Four Seasons. I’m an expert in pre-opening operations, customer service, problem-solving, negotiation, sales, revenue generation, people management and team leadership.
Through my experience I helped open 3 hotels, led teams of up to 35 people, mentored 5 colleagues into obtaining positions of higher responsibilities and successfully launched upsell incentive programs in 2 hotels contributing to their financial growth. I have always been counted on to deliver exceptional experiences and creating development opportunities ensuring high guest satisfaction and colleague engagement levels.
Along with a career in hospitality, I now aim to help others reach their potential and contribute to their health and well-being, freelancing as a Certified Personal Trainer and Nutrition specialist.
I love making new acquaintances, so if you want to talk hospitality or wellness, drop me an email at firstname.lastname@example.org.
Hotel Assistant Manager
Four Seasons Hotel Abu Dhabi at Al Maryah Island - Abu Dhabi, United Arab EmiratesRooms divisionMarch 2016 - June 2018 · 2 years and 4 months
Front Office Manager
Raffles Praslin, Seychelles - Victoria, SeychellesRooms divisionOctober 2013 - October 2015 · 2 years and 1 month
Assistant Front Office Manager
Fairmont Hotels - Kyiv, UkraineRooms divisionMarch 2013 - September 2013 · 8 months
Guest Relations Manager
Fairmont Hotels - Kyiv, UkraineRooms divisionJanuary 2012 - March 2013 · 1 year and 3 months
Front Desk Manager
Art Hotel Bakkara - Kyiv, UkraineFront Office receptionMay 2010 - December 2011 · 1 year and 8 months
Art Hotel Bakkara - Kyiv, UkraineFront Office receptionOctober 2009 - April 2010 · 7 months
Master, International Relations
Kiev Institute for the Humanities - Kyiv, UkraineMay 2005 - February 2011
RussianNative or fluent100%
EnglishNative or fluent100%
- Fitness Consulting
- Fitness Training
- Hotel Pre-opening
- Luxury Hospitality
- Microsoft Office
- Public Speaking
- Rooms Division
- Team management skills
- Training and Development