Marina Zàforas

Marina Zàforas

Assistant Revenue Manager at Hotel Barcelona 1882
Lives in Barcelona, Spain

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About me

Graduada en gestión turística y hotelera y apasionada de las relaciones sociales. Me considero una persona empática, extrovertida, organizada, comunicativa, motivada y sincera.

Mis primeras experiencias profesionales en hoteles fueron en departamentos operacionales, éstos me permitieron tener una visión general del funcionamiento de un hotel. Después, enfoqué mi recorrido a la parte más administrativa, des de los eventos hasta los recursos humanos. Durante mi experiencia profesional me he dado cuenta de que me gusta tratar al cliente externo y también al interno. Además, he tenido la oportunidad de tener una experiencia laboral dónde trabajé para los hoteles, así pues, pude verlos desde el punto de vista del cliente.

Considero que la clave del éxito es la motivación en un equipo de trabajo con una comunicación entre éstos excelente. Mi objetivo es seguir aprendiendo de cada persona con la que pueda compartir una experiencia personal y profesional que me aporte lo que se necesita para seguir creciendo.

Experience

10 years

  • Assistant Revenue Manager

    Hotel Barcelona 1882 - Barcelona, Spain

    Revenue Management
    October 2018 - Now · 5 years and 6 months

    - Individual Reservations - Group Reservations up to 20 rooms - Yield Management - Answer inquiries - Quote requests - Follow up with TTOO and Agencies - Maximize Sales throughout Revenue Management

  • Operations, Sales & Marketing

    1840 Apartments - Barcelona, Spain

    Marketing
    August 2016 - September 2018 · 2 years and 2 months

  • Project Manager

    Hotel-lo Management Solutions - Barcelona, Spain

    Project Management
    February 2016 - August 2016 · 7 months

  • Operations & Sales

    1840 Apartments - Barcelona, Spain

    Sales
    June 2015 - January 2016 · 8 months

  • Human resources Trainee

    Sheraton Brussels Hotel - Brussels, Belgium

    Human Resources
    August 2014 - February 2015 · 7 months

  • Events Assistant

    NN Hotels - Nuñez i Navarro - Barcelona, Spain

    Event
    June 2014 - August 2014 · 3 months

  • Front Office Intern

    NN Hotels - Nuñez i Navarro - Barcelona, Spain

    Reception
    January 2014 - June 2014 · 6 months

Education

  • Postgrado en Gestión del Talento

    Universitat Oberta de Catalunya - Barcelona, Spain

    October 2017 - July 2018

  • Grado en Gestión Turística y Hotelera

    Executive Education IQS - Barcelona, Spain

    September 2011 - June 2015

Languages

4 languages

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • English

    Full professional

  • French

    Professional working

Personal information

Nationalities

  • Spanish

Date of birth

February 11th 1993

Driving License

Yes

Skills

9 skills

  • Always happy
  • Client relationships
  • Good communicator
  • Good in microsoft
  • human
  • Public Relations
  • Self motived
  • Stong team work
  • Team motivator
Connections
Nuria Baselga Roures
Control Gestión - Movilización at Compass Group España
Krisantus Sutrisno
People and Culture Coordinator at Four Seasons Hotels and Resorts
Subin K s
F&B Captain at Sterling Holidays
Following
Monument Hotel
Monument Hotel
Barcelona, Spain
Hotel Arts Barcelona
Hotel Arts Barcelona
Barcelona, Spain
Catalonia Hotels & Resorts
Other members
Jordi Torrents
Barcelona, Spain
Roger Farré Prats
Sant Vicenç dels Horts, Spain
Harsha Sadhwani
Barcelona, Spain
Alexandra Ramió
Barcelona, Spain
View more
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