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My name is Mario La Rosa, and I am currently working in Abu Dhabi for Saadiyat Rotana Resort and Villas (the most luxury Rotana Resort in the Market) as a speciality outlet manager. I have been part of the preopening team of this beautiful property (pre-opening stage executed without the Director of Food and beverage) and I was also sent for the preopening of the five star Al Bandar in Dubai.
I believe that I have many skills which may be of benefit to your department. For example, apart from the great experience in the industry, and the organisational skills, I am fluent in Italian (my mother tongue), Spanish and English. I also have a good understanding of Portuguese.
Having worked for many leading companies and in five different countries, I have gained some valuable experiences in customer service and strengthened my interpersonal skills and therefore I am fully aware of the workforce and customers’ diversity and their different needs (essential skills needed for the success of any international hospitality company).
Showing my commitment to the hospitality industry I would like to mention that I graduated from the University of Birmingham (UK) in 2011 with a 1:1 BA (Hons) in Hospitality Business Management, I completed (with Distinction) a Masters in Marketing for Hospitality, Tourism and Events in January 2013 and a beginner, intermediate and advanced wines tasting and spirits diploma in 2012 (WSET).
Speciality Outlet Manager of Si Ristorante Italiano (pre-opening team of the most luxury Rotana) and F&B Manager on Duty
Rotana Hotel Management Corporation PJSC - Abu Dhabi, United Arab EmiratesF&B serviceOctober 2017 - Now · 1 year and 4 months
F+B manager on duty daily Also part of the pre-opening team of the five star Al Bandar Rotana Dubai
Multiple Outlets Manager
Hilton - Ras Al-Khaimah, United Arab EmiratesF&B serviceSeptember 2015 - September 2017 · 2 years and 1 month
• Multiple Restaurants/Outlets Manager of: o Brasserie (French Brasserie) o Vespa (award winner ”Best Italian Restaurant“ By The Food and Travel Awards 2016 in Ras Al Khaimah , UAE) o English Anchor Pub o Al Day Dining Restaurant Al Marjan (in charge of breakfast + lunch and covering other managers shifts) o Boardwalk Pool Bar (covering other managers shifts) o Meze (Turkish & Lebanese Cuisine) and Sanchaya (Asian Cuisine) part of the opening team
Bachelor and Masters
University of Birmingham - Hospitality and Tourism Management - Birmingham, United KingdomSeptember 2007 - January 2013
SpanishNative or fluent100%
ItalianNative or fluent100%
EnglishNative or fluent100%
- Customer focus
- Hiring, training staff
- Knowledge about wines
- Staff managment
- Very creative