Mark Lees

Mark Lees

International Recruitment Manager at Yummy Jobs
Lives in Perth, United Kingdom

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About me

Contact me: Mark@yummyjobs.com

Education -
Masters in Human Resource Management from the University of Strathclyde
BA(Hons) degree in International Travel & Tourism Business from Glasgow Caledonian University.

Work Experience -
Having previously worked in operations for the Walt Disney World Resort, Universal Orlando Resort & Sea World Orlando, I am now working as an international recruiter for some of the World’s leading hospitality companies (including The Walt Disney Company, Marriott International, Loews Hotels & Resorts, and many more).

Working at Yummy Jobs has allowed me to combine two major passions of mine: Human Resource Management and Tourism. I thoroughly enjoy working in this industry and sourcing some of the World's most exciting talent.

Contact -
Please feel free to reach out to me for more information on how you could advance your career in the USA - Mark@yummyjobs.com

Experience

10 years and 4 months

  • International Recruitment Manager

    Yummy Jobs - London, United Kingdom

    Management
    March 2017 - Now · 5 years and 8 months

    My responsibilities as the International Recruitment Manager & J1 Program Compliance Specialist involves overseeing and driving our J1 Intern & Trainee Programs to ensure each candidate is provided with a World Class experience on their USA-based internship/placement. As a company, we work closely with industry leading brands such as the Walt Disney World Resort, Loews Hotels at the Universal Orlando Resort, The Walt Disney World Swan & Dolphin Resort, Santa Catalina Island Company, Old Edwards Inn, and many more.

  • J1 Intern

    Walt Disney World Swan and Dolphin Resort - Orlando, FL, United States

    Room Division Management
    March 2016 - March 2017 · 1 year and 2 months

    J1 intern: - Social Media - Concierge - Guest Services - Front Desk

  • Restaurant Host

    SeaWorld Parks & Entertainment - Orlando, FL, United States

    Host/Hostess
    June 2015 - September 2015 · 4 months

    • Welcome guests to the Sharks Underwater Grill restaurant and ensure standards were kept to • Handle reservations and coordinate the flow of the restaurant • Train new team members

  • Cultural Representative

    Walt Disney World Resort - Orlando, FL, United States

    Sales
    May 2013 - June 2014 · 1 year and 2 months

    • Represent the United Kingdom by interacting and talking about my culture and heritage with international guests • Train new ‘cast members’ after being selected to become a qualified Disney Trainer • Multi-task and work in a variety of roles within the food and beverage operations • Attend courses at Disney University and meet Disney’s high standards for service • Communicate with people from all around the World (through living with, working with, and serving)

  • Restaurant Supervisor

    Marriott International - Glasgow, United Kingdom

    F&B Management
    September 2011 - March 2013 · 1 year and 7 months

    • Supervise and train the staff to ensure that full productivity and a high quality of service is achieved at all times • Set up and close the restaurant for each shift • Attend daily business meetings with senior management, and representatives from each of the hotel’s departments before communicating feedback to my fellow colleagues • Control full daily operation of the restaurant when management are absent • Act as First Aid representative for my department and ensure all hygiene codes are adhered to by all staff • Handle cash and ensure proper charges are applied to guests

  • Butterbeer Server

    Universal Orlando Resort - Orlando, FL, United States

    F&B service
    June 2010 - September 2010 · 4 months

    • Operate the outdoor Butterbeer carts (individually) and work in the Three Broomsticks restaurant (in a team) • Handle foreign cash and deal with pay-ins at the end of each shift • Keep the constant queues moving efficiently, but not to the detriment of guest satisfaction • Play the “role” of a wizard in Hogsmeade to keep in line with the theming

  • Restaurant & Outdoor Food Carts

    Walt Disney World Resort - Orlando, FL, United States

    F&B service
    May 2009 - August 2009 · 4 months

    • Individually operate the outdoor food and beverage carts in Disney’s Magic Kingdom park, and adapt to the theming of the area I was assigned to each day • Work as part of a team in Disney’s Pinnochio Village Haus restaurant in Fantasyland, Magic Kingdom • Play a role and create “magic moments” for the guests, especially children

Education

  • Masters - Human Resource Management

    University of Strathclyde - Glasgow, United Kingdom

    September 2014 - September 2015

    Masters with Merit graduate in Human Resource Management from the University of Strathclyde. Undertook an HR placement within the Glasgow Marriott Hotel and completed my dissertation on the effects of seasonality posed to HR departments in the Orlando theme park industry.

  • BA (Hons) International Travel & Tourism Business

    Glasgow Caledonian University - Glasgow, United Kingdom

    September 2007 - June 2011

    2:1 BA(hons) graduate in International Travel & Tourism Business from Glasgow Caledonian University.

Languages

2 languages

  • English

    Native or fluent

  • Spanish

    Notions

Personal information

Nationalities

  • British

Driving License

Yes

Connections
Lucy-Ann Huskisson
International Account Lead at Yummy Jobs
Following
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Tarragona, Spain
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