Cluster Learning and Development Coordinator Benelux at Hilton
Lives in Amsterdam, Netherlands

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About me

Being an adventurer in life, I seek learning and experiences as top priorities. My success is defined by my level of knowledge and understanding, as well as developing talent. Relationships and networks are my lifeline, and I do whatever I can to be relatable to those that surround me. People's motivations, determination and relentlessness fascinate me, and my main motivations are to be able to make meaningful relationships, do good, expand my horizons, and be challenged. My background is in hospitality with an strong expertise in Learning and development. Currently I am diving head-first into the world of coaching, and looking forward to find a new challenge in L&D and/or Human resources.


13 years and 11 months

  • Cluster Learning and Development Coordinator Benelux

    Hilton - Amsterdam, Netherlands

    Human Resources
    August 2016 - Now · 3 years and 2 months

    Achievements: - Cluster of 10 hotels in the Netherlands and Belgium - Bi-lingual trainer - Task-Force: Training manager during the opening of Hilton Cabo Verde Sal - Career Coach - Responsible of Hotel Schools and Hilton Class

  • Training Manager

    hilton - Batumi, Georgia

    Human Resources
    April 2014 - August 2015 · 1 year and 5 months

    Achievements: - Opening of the 1st Hilton hotel in Georgia - Trainer at the University Shota Rustaveli of Batumi - Quality Assurance 100% - Task Force: Training manager during the conversion and opening of Hilton Brussels Grand Place

  • Executive Lounge Manager

    hilton - Paris, France

    Front Office reception
    December 2012 - April 2014 · 1 year and 5 months

    Achievements: - Manager of a team of 15 - Conversion from Hilton hotels and resort to 5*Luxury hotel - Re-organization of the Executive lounge to achieve profitability

  • Hilton meetings Manager

    hilton - Paris, France

    Rooms division
    September 2011 - December 2012 · 1 year and 4 months

    Achievements: - Manager of a young team of 3 - Enhance collaboration with Banqueting, G,C&E and Kitchen to meet excellent Guest experience -Reorganization of the Business center

  • Front Office Supervisor

    hilton - Paris, France

    Front Office reception
    October 2008 - September 2011 · 3 years

    Achievements: - Up-seller of the year - Hilton Honors en-roller of the month - Replaced Reservations manager during her absence - Responsible of book-out procedure - Handle guests complaints during the renovation of the building

  • Front Office agent and Hilton Honors manager

    Hilton - Barcelona, Spain

    Front Office reception
    December 2006 - September 2008 · 1 year and 10 months

    Achievements: - Up-seller of the month - Hilton Honors Manager - Conversion from Fidelio to OnQ PM system - Trainer - Leonardo da Vinci program in Paris

  • Front Office and reservations agent

    Hotel Olivia Plaza - Barcelona, Spain

    Front Office reception
    November 2005 - December 2006 · 1 year and 2 months

    Achievements: - Pre-opening and opening of the 1st hotel within the company - Up-seller of the month - Responsible of Front office and reservations tasks

  • Customer Assistant

    Hotels prestige - Barcelona, Spain

    Front Office concierge
    December 2004 - November 2005 · 1 year

    Achievements: - PA for VIP Guests - Organization of private trips - Cluster of 2 hotels: Passeig de Gracia and Congress.



6 languages

  • Catalan

    Native or fluent

  • Spanish

    Native or fluent

  • French

    Full professional

  • English

    Full professional

  • Dutch

    Limited working

  • Italian

    Limited working

Personal information


  • Spanish

Date of birth

December 23rd 1980


17 skills

  • Coaching
  • Collaboration
  • Conversion
  • Event planning
  • Excellent people skills
  • hotel opening
  • Hotel training
  • Human Resources
  • People leadership
  • Pre opening
  • project managment
  • recruiter
  • Teamleader
  • Team Management
  • Team motivation
  • Training
  • Yoga
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