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I consider myself hardworking, reliable, versatile, empathetic and passionate person who gives all her best abilities in any job role. I believe my strengths are my outstanding treatment with customers, work under pressure, team work, willingness to learn and always open to new challenges.
I've been building my experience in customer service for 4 years starting my first role as commis waiter and waitress in fast-paced Japanese cuisine restaurant and my second role as trainer and team leader in a international catering chain.
Main responsibilities are excellent customer service, team happiness, food and beverage knowledge, immaculate appearance, management tasks, checking deliveries and stocks, team members training and ensuring COSHH, health and safety standards.
3 years and 10 months
Pret a Manger - London, United KingdomF&B kitchenMarch 2018 - January 2019 · 1 year
Team Member Trainer
Pret a Manger - London, United KingdomF&B kitchenMay 2017 - March 2018 · 11 months
Pret a Manger - London, United KingdomCateringSeptember 2016 - April 2017 · 8 months
Roka Restaurants - London, United KingdomF&B serviceJanuary 2016 - June 2016 · 6 months
Roka Restaurants - London, United KingdomF&B serviceMarch 2015 - December 2015 · 11 months
Tourism Bachelor Degree
University of Vigo - Vigo, SpainSeptember 2009 - June 2014
Native or fluent
Date of birth
May 13th 1991
- Ability to work under pressure
- Acept and learn from criticism
- Business Sense
- Open to change
- Open to new challenges
- Positive attitude
- Resilience skills
- Team player
- Time management
- Willingness to Learn
- Work Ethic