Martin Kotrady

Martin Kotrady

Food and Beverage Assistant Manager at Double Tree by Hilton Kosice
Lives in Košice, Slovakia
over 6 months ago

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Experience

  • Food and Beverage Assistant Manager

    Double Tree by Hilton Kosice - Košice, Slovakia

    F&B service
    December 2016 - Now · 1 year and 12 months

    Coordinating operations in the kitchen, restaurant, bar and banquet Ensuring high quality of served food and beverage at hotel´s outlets Ensuring that restaurant grooming and presentation standards are met Collaborating with the departments in hotel to ensure meeting guests´ needs Preventing problematic situations Handling guest´s complaints Collaborating with F&B Director Attending relevant meetings Implementing changes in hotel Participating in service when necessary in accordance with the requirements and practices of the restaurants

  • Banquet captain

    Double Tree by Hilton Hotel Bratislava - Bratislava, Slovakia

    F&B service
    November 2015 - December 2016 · 1 year and 2 months

    Welcoming guests Preparing conference rooms according to guests’ needs Providing personalized service to guests Meeting guests’ requirements Assisting and supporting banquet chef relating to food items Ensuring serving of food items on time Overseeing catered events Managing and coordinating banquet staff at an event

  • Banquet server

    Sheraton Bratislava Hotel - Bratislava, Slovakia

    F&B service
    March 2015 - November 2015 · 10 months

    Welcoming guests Preparing conference rooms according to guests’ needs Providing excellent services at all times Meeting guests’ requirements Overseeing catered events Supervising external workers Operating at MICROS software

  • Restaurant supervisor

    The Bridge Hotel & Spa - Wetherby, United Kingdom

    F&B service
    October 2014 - March 2015 · 6 months

    Leading the team on each shift and ensuring the company service standards are upheld Presenting menus to customers, answering questions about dishes and making recommendations Removing dishes and glasses from tables or counters, and taking them to kitchen for cleaning Serving food and beverages to customers Checking customers, if they enjoy their meals Supervising and assist the restaurant staff on a daily basis Helping restaurant manager to meet hotel goals

  • Sales Assistant

    Clyde’s kids, inc. - Mackinaw City, MI, United States

    Retail
    June 2014 - October 2014 · 5 months

    Welcoming customers to the store and answering their queries Communicating with customers Selling gifts and souvenirs to customers Setting up new items Restocking sold items Operating cash register

  • Front Desk Agent

    Hotel Preveza - Spišská Nová Ves, Slovakia

    Front Office reception
    June 2013 - September 2013 · 4 months

    Greeting and welcoming guests Performing checking in activities and providing guests with informations about hotel’s services and policies Making reservations over the telephone and in person Providing informations about local sights Answering incoming calls Assisting guests during check out

  • Server

    Thunder Falls family waterpark - Mackinaw City, MI, United States

    F&B service
    June 2012 - September 2012 · 4 months

    Preparing room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils Welcoming guests and customers as they arrive Providing detailed informations of menu items, recommending and suggesting the items Serving drinks and taking orders Cleaning tables and dining areas including counters Ensuring fresh dishes are set on all tables for next customers

  • Tourist information centre worker

    Brantner Nova s.r.o. - Spišská Nová Ves, Slovakia

    Tourism
    October 2011 - December 2011 · 3 months

    Guiding visitors to the highest church tower in Slovakia Giving informations to visitors Selling gift items and souvenirs to tourists

Education

  • Master's

    Matej Bel University - Banská Bystrica, Slovakia

    September 2009 - May 2014

Languages

  • Slovak
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Czech
    Full professional
    80%
  • Polish
    Professional working
    60%
  • Spanish
    Limited working
    40%
  • French
    Notions
    20%

Skills

  • F&B micros
  • Internet & Email
  • Mcrosoft word
  • Micros
  • Microsoft Office
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Miscrosoft excel
  • Opera
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