Martina Martinelli

Martina Martinelli

Reservations Consultant at Rosewood London
Lives in Borgo A Buggiano, Italy

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About me

Molto piacere, mi chiamo Martina, ho 22 anni e da 3 anni lavoro nel mondo dell’ospitalità.
Ho studiato per questo, ma trovarsi sul campo, poter accogliere un cliente, relazionarsi con egli, potergli creare un itinerario, accontentarlo, gestire un suo complain e vederlo ripartire felice è la più grande soddisfazione per chi lavora in questo settore.
La cosa che più mi rende felice nel mio lavoro é accogliere il cliente e cercare di scoprire il suo motivo di viaggio, una preferenza, un piccolo dettaglio che possa aiutarmi a stupirlo e rendere il suo soggiorno un’esperienza memorabile.

Experience

2 years and 2 months

Education

  • Diploma di istituto professionale settore servizi

    Istituto Alberghiero F. Martini - Montecatini Terme, Italy

    September 2012 - June 2017

Languages

5 languages

  • Italian

    Native or fluent

  • English

    Full professional

  • Spanish

    Full professional

  • German

    Notions

  • Russian

    Notions

Personal information

Nationalities

  • Italian

Work Permits

  • European Union

Date of birth

March 01st 1998

Driving License

Yes

Skills

5 skills

  • Check in & check out
  • Complaint Handling
  • Night Manager
  • Problemsolving
  • Working in a team
Connections
Isabel Lleida Gunderson
Restaurant manager at El Cigarral de las Mercedes
Rosanna Arborea
barmaid at Rosewood Castiglion del Bosco
Liliana Veneruso
guest relation internship at Rosewood Castiglion del Bosco
View 6 connections
Following
Four Seasons Hotels & Resorts Pellicano Hotels
Pellicano Hotels
Porto Ercole, Italy
Rosewood Castiglion del Bosco
Other members
Giusy Castagna
Montalcino, Italy
Guia Sciortino
Montalcino, Italy
Andrea Illari
Castiglion del Bosco, Italy
Aurelio De Simone
Buonconvento, Italy
View more
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  • Phone Number

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