Mary Wanjira

Mary Wanjira

Housekeeping Attendant at smith hotel
Lives in Nairobi, Kenya
over 6 months ago

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Experience

  • Housekeeping Attendant

    smith hotel - Nairobi, Kenya

    F&B other
    August 2015 - Now · 3 years and 6 months

    1.Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained. 2.Inspect the work done by contractors- pest control, laundry, window cleaning, etc. 3.Prepare staff schedules and duty rotas. 4.Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment. 5.Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion. 6.Develop and implement training programs within the department in consultation with the executive housekeeper. 7.Assist executive housekeeper in forecasting and budgeting for operating and capital expenditure. 8.Take charge of housekeeping department in absence of executive housekeeper.

  • Waitress

    panari hotel - Nairobi, Kenya

    F&B other
    May 2013 - June 2015 · 2 years and 2 months

    Welcoming the guests professionally  Direct the guests the desired seats  Presenting the menu to the guests professionally  Cash handling professionally  Doing inventory paper work  Stock taking  Monitoring wastage and spoilage  Suggestive and up selling of the company products  Knowing the menu by heart and allergies  Knowledge about the bar as a barista  Knowledge about baking  Understanding the customer’s needs and delivery quality services.

Languages

  • Swahili
    Native or fluent
    100%
  • English
    Native or fluent
    100%

Skills

  • Basic math skills.
  • GREAT COMMUNICATION SKILLS
  • Time management
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