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smith hotel - Nairobi, KenyaF&B otherAugust 2015 - Now · 3 years and 6 months
1.Check and ensure that all guestrooms, public areas, back of the house areas are clean and well maintained. 2.Inspect the work done by contractors- pest control, laundry, window cleaning, etc. 3.Prepare staff schedules and duty rotas. 4.Check periodical stocktaking and maintaining of stock records for linen, uniform, equipment. 5.Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion. 6.Develop and implement training programs within the department in consultation with the executive housekeeper. 7.Assist executive housekeeper in forecasting and budgeting for operating and capital expenditure. 8.Take charge of housekeeping department in absence of executive housekeeper.
panari hotel - Nairobi, KenyaF&B otherMay 2013 - June 2015 · 2 years and 2 months
Welcoming the guests professionally Direct the guests the desired seats Presenting the menu to the guests professionally Cash handling professionally Doing inventory paper work Stock taking Monitoring wastage and spoilage Suggestive and up selling of the company products Knowing the menu by heart and allergies Knowledge about the bar as a barista Knowledge about baking Understanding the customer’s needs and delivery quality services.
SwahiliNative or fluent100%
EnglishNative or fluent100%
- Basic math skills.
- GREAT COMMUNICATION SKILLS
- Time management