Massimiliano Marianecci

Massimiliano Marianecci

General Manager at Hotel Europa Roma
Lives in Rome, Italy

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About me

Hospitality is not a Work but a way of life ... This affirmation is up on me since 23 years, throughout my career,starting from reception to arrive , very slowly, to the position of Director.
Over the years tasks have changed, responsibilities have increased, the vision has become wider and I have become, starting from being material procedureI, the actual esecuter creator, with the team greatsupport.I did all that to focus on the achievement of the objectives. But that huge circle, without Hospitality, without Reception, without a correct collective Atmosphere( that by itself transmits positive experiences to customers) would never being closed.


23 years and 8 months

  • General Manager

    Hotel Europa Roma - Rome, Italy

    August 2017 - February 2019 · 1 year and 7 months

    Hotel 50 Rooms - 25 Collaborators - 1 Restaurant In 2017, he takes over the management of the hotel Europa, redeveloping, organizing and modifying the room product, and above all increasing sales by gradually bringing the liabilities to assets. With a view to acquiring the Accor brand with the Mercure brand Organize the teams in the departments and structure the work Positioning of the Hotel Europa on the portals from Booking and Tripadvisor etcc .. Increasing visibility on portals can better manage the average price and sales, bringing Revpar to only 5% less from the Adr. And increasing the Revpar by 16% Redevelopment of the restaurant and internal sales, developing the bar Redevelopment of the rooms through improvements and publicizing the adjustments on the portals Reading of the previous income statement to analyze and study strategies to reduce the liability items Drafting of the 2018 Budget with a significant increase.

  • Rooms Division Manager

    Hotel La Griffe Mgallery By Sofitel - Rome, Italy

    Rooms division
    May 2014 - July 2017 · 3 years and 3 months

    Hotel 123 Rooms - 92 Collaborators – 1 Panoramic Restaurant In 2016 there is a new upgrading of Accor's BRAND. This way the hotel enters an intermediate position between Sofitel and Pulman. MGallery By Sofitel. Adapting the Essential Standards of the Accor brand, in the rooms and in common spaces Adjustment of the Courtesy line, services and linens in the rooms Reduce costs by negotiating new prices with suppliers, resulting in a 5% Create and manage the concept of Reception through the introduction of Gest Relation Optimize the work of 50 employees between Receiving, Plans, Maintenance and Economics Increases room production in terms of time and result. Actively participate in the training of the 2016/2017 and 2017/2018 budgets Reviewed reviews of Trustyou, Tripadvisor etcc ... He also performs Functions of Deputy Manager and Duty Manager on a regular basis, including the catering and kitchen department.

  • Front Office Manager

    Hotel La Griffe Mgallery Collection - Rome, Italy

    Rooms division
    January 2008 - April 2014 · 6 years and 4 months

    In 2013, Hotel La Griffe joins the Accor Family, acquiring the MGallery Collection by Accor brand. With the entry of the new brand it adapts all the services that the new brand imposes, even in the rooms department, not having the figure of Room Division Manager Adapt services according to Accor standards for MGallery Formation of reception staff according to the new standards, 25 employees Achieving the goals required in terms of LE CLUB HIDDENING

  • Front Office Agent

    Hotel La Griffe - Rome, Italy

    Front Office reception
    August 2005 - December 2007 · 2 years and 5 months

  • Front Desk Receptionist

    Inn at Spanish Steps - Rome, Italy

    Front Office reception
    May 2002 - July 2005 · 3 years and 3 months

  • Front Desk Receptionist

    My Fair & Londra Cargill - Rome, Italy

    Front Office reception
    March 2001 - April 2002 · 1 year and 3 months

  • Front Desk Receptionist

    Holiday Inn Rome West - Rome, Italy

    Front Office reception
    May 1998 - February 2001 · 2 years and 10 months

  • Operations Manager

    Business Service Itali - Senigallia, Italy

    Asset Management
    July 1995 - December 1998 · 3 years and 6 months


  • 44

    Istituto Tecnico Statale Commerciale e per Geometri " Alberto Ceccarelli" - Rome, Italy

    September 1990 - July 1995


5 languages

  • Italian

    Native or fluent

  • Spanish

    Professional working

  • French

    Professional working

  • English

    Limited working

  • Russian


Personal information


  • Italian


5 skills

  • Capex
  • General Management
  • KPI analysis
  • Opex
  • SLA

Additional Information

6 informations shared

  • References

     General Manager Claude Costella “The Pantheon Iconic Rome Hotel”
     General Manager Andrea Scianna “Holiday Inn Rome West”
     General Manager Elio Galli “Alliance Alberghi Srl “
     General Manager Gaetano Lauro “Morgana Hotels”
     General Manager Rocco Ciletti “Grand Hotel Ritz”

  • Hobby

     Riding
     Hicking
     Light Mountaineering
     Information Technology in general
     Following is the star-up of a B & B, Navona grand Suite in via dei
    portoghesi, in Rome

  • Certificates

     First Aid Attendance
     RLS
     HACCP frequency certificate
     First Intervention Course
     PLANET 21 2016 certificate

  • Computer & Certifications

     Microsoft Certified Professional XP
     Microsoft Certified Server 2003
     Microsoft Certified Server 2003
     Microsoft Office Specialist (MOS)

  • PMS

    Opera 5.05
    Micros 3700
    Material Control

  • Skills acquired

    Analysis of the Profit and Loss Account
    Cost analysis and 5% monthly price reduction on purchases
    Increase in RevPAR, publicizing the new adjustments Significant positioning of the
    hotel on the major portals
    Reading and theoretical and practical application "Uniform system of accounting for lodging industry"
    With the Revenue Manager, establishes short / medium / long-term sales strategies and follows their development and trend daily

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