Rooms Division Manager
Hotel La Griffe Mgallery By Sofitel - Rome, Italy
May 2014 -
July 2017 · 3 years and 3 months
Hotel 123 Rooms - 92 Collaborators – 1 Panoramic Restaurant
In 2016 there is a new upgrading of Accor's BRAND. This way the hotel enters an intermediate position between Sofitel and Pulman. MGallery By Sofitel.
Adapting the Essential Standards of the Accor brand, in the rooms and in common spaces
Adjustment of the Courtesy line, services and linens in the rooms
Reduce costs by negotiating new prices with suppliers, resulting in a 5%
Create and manage the concept of Reception through the introduction of Gest Relation
Optimize the work of 50 employees between Receiving, Plans, Maintenance and Economics
Increases room production in terms of time and result.
Actively participate in the training of the 2016/2017 and 2017/2018 budgets
Reviewed reviews of Trustyou, Booking.com Tripadvisor etcc ...
He also performs Functions of Deputy Manager and Duty Manager on a regular basis, including the catering and kitchen department.