Massimiliano Roberto Longo

Massimiliano Roberto Longo

Hotel manager at DV Hotels
Lives in Milan, Italy
over 6 months ago

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I have a thirty-year experience in the hotel industry where I had the opportunity to gain experience and knowledge in many branches of this job.
My career has started at the end of the 80s’ at the front desk and grown through customer care, booking and sales management and hotel management over the last twelve years.
Among all certifications obtained I would like to highlight the certification of the professional skills of Hotel Manager obtained with reference to Regional Law 19/07.

I believe that in this job and in all those face to face with Customers, product and strategy are extremely important but I also believe that achieving results, quality and standards is strictly related to the valorization and motivation of people and to work team.

"A good and nice place is important but places are made by people"

Thanks for the kind attention

Experience

  • Hotel manager

    DV Hotels - Italy

    Management
    September 2018 - Now · 5 months

    Hotel manager at Sport Hotel Teresa A beautiful 4 stars hotel part of DV Hotels with restaurant, bar and a modern wellness center located in Alta Badia overlooking the unique landscape of the Dolomites.

  • Advisor and teacher. Real estate agent.

    Freelance - Lombardy, Italy

    Customer Service
    January 2017 - September 2018 · 1 year and 9 months

    Advisor and teacher of hotel activities in private and public school. Real estate agent.

  • Hotel Director

    Expo Hotel Milan - Parabiago, Italy

    Management
    September 2012 - October 2016 · 4 years and 2 months

  • Hotel Director

    Hotel Liberty - Milan, Italy

    Management
    June 2005 - June 2012 · 7 years and 1 month

  • Sales manager

    Monrif Hotels - Milan, Italy

    Sales & Marketing
    July 2000 - June 2005 · 4 years and 12 months

  • Receptionist – Booking manager

    Monrif Hotels - Milan, Italy

    Front Office reception
    July 1997 - July 2000 · 3 years and 1 month

  • Front Office Manager

    Hotel Carrobbio - Milan, Italy

    Front Office reception
    February 1996 - July 1997 · 1 year and 6 months

  • Logistic supervisor and E.D.P. Manager

    Cast Europe Italy S.r.l. Milan, a branch of Cast Group Canada, Montreal - Milan, Italy

    Logistics
    September 1991 - December 1995 · 4 years and 4 months

  • Receptionist and night auditor

    Fininvest – Residence Club Milano 3 - Basiglio, Italy

    Front Office reception
    November 1988 - September 1991 · 2 years and 11 months

Languages

  • Italian
    Native or fluent
    100%
  • English
    Full professional
    80%
  • French
    Limited working
    40%

Skills

  • Exellent computer skills
  • Good team leader
  • Good team worker
  • hotellerie
  • hotel opening
  • Managing a team
  • Warm and welcoming
  • Well-organized
Connections
Engin Sirvan MBA
Director of Sales & Marketing at Hilton Bakirkoy İstanbul
Morris Lorusso
Sr. Industry Team Manager Southern Europe at Hosco
MUHAMMAD SAIFUL ISLAM
Senior Executive - Front Office & Reservation at Nazimgarh Garden Resort
Following
25hours Hotel Company
Hamburg, Germany
Jumeirah Beach Hotel
Jumeirah, Dubai, United Arab Emirates
Other members
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