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I have a thirty-year experience in the hotel industry where I had the opportunity to gain experience and knowledge in many branches of this job.
My career has started at the end of the 80s’ at the front desk and grown through customer care, booking and sales management and hotel management over the last twelve years.
Among all certifications obtained I would like to highlight the certification of the professional skills of Hotel Manager obtained with reference to Regional Law 19/07.
I believe that in this job and in all those face to face with Customers, product and strategy are extremely important but I also believe that achieving results, quality and standards is strictly related to the valorization and motivation of people and to work team.
"A good and nice place is important but places are made by people"
Thanks for the kind attention
DV Hotels - ItalyManagementSeptember 2018 - Now · 5 months
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Cast Europe Italy S.r.l. Milan, a branch of Cast Group Canada, Montreal - Milan, ItalyLogisticsSeptember 1991 - December 1995 · 4 years and 4 months
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Fininvest – Residence Club Milano 3 - Basiglio, ItalyFront Office receptionNovember 1988 - September 1991 · 2 years and 11 months
ItalianNative or fluent100%
- Exellent computer skills
- Good team leader
- Good team worker
- hotel opening
- Managing a team
- Warm and welcoming