Massimo Melosini

Massimo Melosini

F.O. Manager at Best Western Albavilla Hotel ****S
Lives in Albavilla, Italy
over 6 months ago

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Experienced Manager with multiple end international experience, an expert in planning, supervising and managing the day by day hotel operations, including resource planning, procurement and smooth functioning of all food and beverage departments.

An effective communicator and team player with excellent relationship building and interpersonal skills. Strong analytical, problem solving and organizational abilities. Cooking competence.

Specializations: Costumer service, Hotel Management & Revenue skills (RevPar, GOPPAR, ADR), business development, employee relations, leadership, HACCP, Staff training and motivation. Web master and web marketing. Yoga teacher.

Experience

  • F.O. Manager

    Best Western Albavilla Hotel ****S - Albavilla, Italy

    Front Office reception
    April 2018 - Now · 8 months

    F.O. Manager

  • Hotel manager

    lions srl - Cesenatico, Italy

    Management
    June 2017 - September 2017 · 4 months

    Director and responsable of all operations and staff at Hotel Ancora - Cesenatico - Italy. Full responsibility of the day by day operations. Front office management. Customer care and staff training. Administration, budgeting & suppliers control. Strategic planning to achieve the budgets Day by day operations and running Health and Safety procedures Customer service delivery by leading from the front Implementing proper reporting procedures at all levels Reviewing product and service delivery standards, Housekeeping and Maintenance Control of operational costs Problem and complaining solving

  • Owner / General Manager/Chef

    Caffe' Italia Restaurant - Prachuap Khiri Khan, Thailand

    Management
    October 2015 - June 2017 · 1 year and 9 months

    Start up of the restaurant, sales, marketing and promotion in the area. Main job as Chef Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Schedule staff hours and assign duties. Order and purchase equipment and supplies. #5 /190 best restaurant on Trip Advisor – Caffè Italia / Prachuap Khiri Khan

  • general manager

    Bamboo Hideaway Resort - Ko Mak, Thailand

    Management
    June 2012 - August 2015 · 3 years and 3 months

    • Direct and coordinate activities of businesses concerned with the booking, pricing and sales. • Managing the new Italian restaurant "La dolce vita", cooking, booking, customer caring. • Top rating in Trip-advisor, doubled the customers and the profits in three years. • Manage staff, preparing work schedules and assigning specific duties. • Direct and coordinate organization's financial and budget activities to maximize investments, and increased efficiency 50%. • Develop or implement product-marketing strategies, including advertising campaigns web marketing, or sales promotions. • Increased sales by 100 percent, instituted cost efficiencies that reduced overhead by 20 percent. • Monitor the revenue activity of the hotel. • Train staff members. • Interview and hire applicants. • Meet with clients to schedule and plan details of activities, banquets, receptions and other functions. • Entrepreneurial activity, lease for 3+3 years. • Due to the remodeling needs and cost of the resort, I preferred not to renew

Education

  • Diploma

    Alison - Milan, Italy

    September 2017 - December 2017

    Hotel Revenue & Management

  • diploma

    e. fermi - Rome, Italy

    August 1971 - June 1976

    ELECTRONIC AND COMPUTER PROGRAMMING

Languages

  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Spanish
    Professional working
    60%
  • French
    Professional working
    60%

Skills

  • Commercial and Sales
  • Computer skill
  • Cooking
  • Excellent front of house
  • Excellent guest relation
  • F&B service
  • Front office reception
  • Guest Relations/Retail
  • Hotel start-up
  • Management
  • Microsoft Office Package
  • Others
  • Resort management
  • Restaurant Managing
  • Retail
  • Sales
  • Sales and Marketing
  • Sales & Marketing
  • Training Staff
  • Web marketing
Connections
Armando Basile
Pastry Demi Chef de Partie at Starwood Hotels & Resort Danieli
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
View 68 connections
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