Join Hosco and view Massimo's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Experienced Manager with multiple end international experience, an expert in planning, supervising and managing the day by day hotel operations, including resource planning, procurement and smooth functioning of all food and beverage departments.
An effective communicator and team player with excellent relationship building and interpersonal skills. Strong analytical, problem solving and organizational abilities. Cooking competence.
Specializations: Costumer service, Hotel Management & Revenue skills (RevPar, GOPPAR, ADR), business development, employee relations, leadership, HACCP, Staff training and motivation. Web master and web marketing. Yoga teacher.
Best Western Albavilla Hotel ****S - Albavilla, ItalyFront Office receptionApril 2018 - Now · 8 months
lions srl - Cesenatico, ItalyManagementJune 2017 - September 2017 · 4 months
Director and responsable of all operations and staff at Hotel Ancora - Cesenatico - Italy. Full responsibility of the day by day operations. Front office management. Customer care and staff training. Administration, budgeting & suppliers control. Strategic planning to achieve the budgets Day by day operations and running Health and Safety procedures Customer service delivery by leading from the front Implementing proper reporting procedures at all levels Reviewing product and service delivery standards, Housekeeping and Maintenance Control of operational costs Problem and complaining solving
Owner / General Manager/Chef
Caffe' Italia Restaurant - Prachuap Khiri Khan, ThailandManagementOctober 2015 - June 2017 · 1 year and 9 months
Start up of the restaurant, sales, marketing and promotion in the area. Main job as Chef Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner. Schedule staff hours and assign duties. Order and purchase equipment and supplies. #5 /190 best restaurant on Trip Advisor – Caffè Italia / Prachuap Khiri Khan
Bamboo Hideaway Resort - Ko Mak, ThailandManagementJune 2012 - August 2015 · 3 years and 3 months
• Direct and coordinate activities of businesses concerned with the booking, pricing and sales. • Managing the new Italian restaurant "La dolce vita", cooking, booking, customer caring. • Top rating in Trip-advisor, doubled the customers and the profits in three years. • Manage staff, preparing work schedules and assigning specific duties. • Direct and coordinate organization's financial and budget activities to maximize investments, and increased efficiency 50%. • Develop or implement product-marketing strategies, including advertising campaigns web marketing, or sales promotions. • Increased sales by 100 percent, instituted cost efficiencies that reduced overhead by 20 percent. • Monitor the revenue activity of the hotel. • Train staff members. • Interview and hire applicants. • Meet with clients to schedule and plan details of activities, banquets, receptions and other functions. • Entrepreneurial activity, lease for 3+3 years. • Due to the remodeling needs and cost of the resort, I preferred not to renew
Alison - Milan, ItalySeptember 2017 - December 2017
Hotel Revenue & Management
e. fermi - Rome, ItalyAugust 1971 - June 1976
ELECTRONIC AND COMPUTER PROGRAMMING
ItalianNative or fluent100%
EnglishNative or fluent100%
- Commercial and Sales
- Computer skill
- Excellent front of house
- Excellent guest relation
- F&B service
- Front office reception
- Guest Relations/Retail
- Hotel start-up
- Microsoft Office Package
- Resort management
- Restaurant Managing
- Sales and Marketing
- Sales & Marketing
- Training Staff
- Web marketing