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I bring to the table a successful career of over 8 years in Guest Servicing and F&B Management. I excel in knowledge of international and national dishes and have sound awareness of service industry. I am adept in maintaining high service standards and fostering excellent guest relations.
My specialized skills are in monitoring food production and exquisite presentation of food and beverage. My focus remains on maintaining presentations, staff grooming & hospitality culture, better ambience and service readiness. Throughout my experience in the industry, I have acquired skills in ensuring adequate stock for regular use at outlets and efficient utilization of outlet resources. My distinguished competency is to streamline restaurant operations by complying with F&B norms and checking minimum supply waste.
My utmost priority is to enhance the performance of the staff by constantly encouraging them thereby providing excellence service to guests. I am proficient in maintain inventory on a daily basis and replenishing it as and when required.
I am endowed with excellent communicational, interpersonal, team leading, analytical and problem solving skills coupled with the ability to organize information and communicate the same in a clear & useful manner. I am an effective team-leader, with skills to cut across cultural barriers in an international business scenario.
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Dukes Dubai - The Palm Jumeirah, Dubai, United Arab EmiratesF&B serviceJanuary 2018 - Now
Marriott Marquis City Center Doha - Doha, QatarOtherAugust 2014 - December 2017
Within my present role as IRD Captain, I leverage the comprehensive & cross-cultural experience in event planning and administrating hotel services which include catering and accommodation among other services. Moreover, I dealt with various suppliers to ensure supply of cleaning agents and food items. In addition to my responsibilities, I play an imperative role in administering the staff, resolving conflicts and getting work done on time. I am responsible for maintaining exceptional hospitality service and assuring acceptable standards of hygiene, security and safety. I am dexterously involved in monitoring operational and ancillary departments while coordinating with diverse departments, team leaders and guest service associates for timely and accurate preparation of financial reports and statements. My accountabilities also include assuring proper legal service of alcohol and maintain F&B day-to-day operations while maintaining standards to the highest possible level. My work has enabled me to achieve quite a few milestones during my tenure, which comprises proven endeavours such as: ★Received Star of the Month IRD ★Played a pivotal role in tracking Expiry Format, Linen Inventory and increased Team Training hours by 20% as compared to previous years ★Implemented Over Time Control system ★Introduced new F&B promotions for IRD which helped in boosting sales
Mini Bar Captain
Renaissance Doha City Center Hotel - Doha, QatarF&B serviceDecember 2011 - July 2014
Novotel Hyderabad (HICC) - Hyderabad, IndiaF&B serviceJune 2009 - July 2010
Le Merdian Ahmedabad - Ahmedabad, IndiaF&B serviceNovember 2008 - January 2009
2 Month Vocational Training (Food and Beverage service)
Le Royal Meridien - Chennai, IndiaF&B otherSeptember 2006 - February 2007
6 month industrial training (4 major department)
BSC Hotel Management
Annamalai University - Hospitality and Tourism Management - Chennai, IndiaDecember 2006 - July 2009
Bachelor Of Hotel Management
HindiNative or fluent100%
- F&B micros
- F&B other
- Food and Beverage
- Inventory control
- People managment
- Team coach
- Time managment