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About me
Passionate F&B professional with 8 years experience in Asia in high-end hotels and restaurants.
Self-Motivated, Reliable, Determined, Team-Player, Quality Oriented, Result driven are the key words reflecting my personality.
Experience
7 years and 10 months
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Restaurants Manager
Metropolitain Hong Kong - Hong Kong
F&B ManagementDecember 2017 - November 2018 · 1 yearResponsible for restaurant's repositioning through a change of menu, pricing strategy and service style. Results: Increase in covers, average spending and overall performances
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Director of Food and Beverage
Anzani Group of Restaurants - Cebu City, Philippines
F&B ManagementNovember 2016 - November 2017 · 1 year and 1 monthOverseeing the operations of the 7 existing outlets and opening of 2 additional restaurants Improvement and documenting of the F&B department' SOPs Elaboration and dissemination of training program for a team of over 100 employees Results: Improvement of the operational processes with an increase in productivity / efficiency and a higher staff retention rate
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F&B Concepts Development
The Abaca Group - Cebu City, Philippines
F&B serviceMay 2016 - October 2016 · 6 monthsMission: Definition of the group's objectives and Development of new F&B concepts Results: Opening of 4 additional restaurants catering for a new customer profile and increase in market shares
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Project Manager and Director of Operations
Le Relais De l'Entrecôte - Hong Kong
Project ManagementMay 2014 - May 2016 · 2 years and 1 monthHandling, coordination and management of all aspects of a restaurant opening from the scratch Management of operational and administrative functions Results: Successful opening and running of the first franchise restaurant of le Relais de l'Entrecôte in Asia
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Director of Restaurants
The Langham - Hong Kong
ManagementDecember 2011 - May 2014 · 2 years and 6 monthsManagement of multi outlet operations (Fine Dining, Specialty and Lobby Lounge) Repositioning and Renovation Projects of several outlets Elaboration of a Talent Management System Development of Quality Initiatives Results: Increase in covers and average spending Increase in revenues and profits Increase in staff satisfaction and retention rate Increase in guest satisfaction score Malcolm Balridge Silver Award Forbes 5* Award
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Restaurant manager
Kowloon Shangri-La, Hong Kong - Hong Kong
F&B ManagementMarch 2011 - November 2011 · 10 monthsManaging the operations of the All Day Dining restaurant (350 breakfasts per day) Leading quality initiatives: BITe (breakfast improvement team) Results: Increase in guest satisfaction breakfast scores and capture ratio
Education
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EHL Hospitality Business School - Lausanne, Switzerland
Languages
3 languages
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English
Native or fluent
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French
Native or fluent
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German
Limited working
Personal information
Nationalities
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French
Work Permits
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Hong Kong
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European Union
Date of birth
May 07th 1985
Driving License
Yes
Skills
10 skills
- Concepts
- Finance
- Food and Beverage Operations
- Guest relation
- Human Resources
- Marketing
- Quality focus
- Restaurant opening
- Strategy
- Team Management
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