Matthieu Guillot

Matthieu Guillot

Sales Coordinator at Vallat
Lives in Geneva, Switzerland

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About me

I am a Dynamic hotel expert passionate by hotel / service industry.
Self thaught and fast learner, rich of a strong back ground combined with an excellent relationship skills, i am able to meet and exceed challenges easily.
Great team player, I live life a 100% and love to be in contact with people,

Multi tasks, curious and goal oriented, i am a pure product of Luxury Hospitality taking the best from the different cultures i have been discovering.
Definitely a strong asset for your company.

Experience

7 years and 7 months

  • Sales Coordinator

    Vallat - Courchevel 1550, Saint-Bon-Tarentaise, France

    Sales & Marketing
    December 2018 - Now · 1 year and 2 months

  • intern real estate

    Vallat - Courchevel 1550, Saint-Bon-Tarentaise, France

    Sales & Marketing
    September 2018 - December 2018 · 4 months

  • SHIFT LEADER

    La Réserve Genève Hotel & Spa - Geneva, Switzerland

    Front Office reception
    July 2017 - June 2018 · 1 year

    - Supervision of team members during daily operations - Training new employees - Upselling leading - Set up training programs - Manage Guest issues Promote team operations, help team members to realize their ideas, train them about new procedures.

  • Front Desk Agent

    La Réserve Genève Hotel & Spa - Geneva, Switzerland

    Front Office reception
    January 2016 - July 2017 · 1 year and 7 months

    - Front desk duties/ customer care - Upselling - Loyalty program promotion - Guest profile performance updates - Night shift replacement

  • Acount Payable Head

    Beau-Rivage Palace Lausanne - Lausanne, Switzerland

    Finance/Accounting
    December 2014 - July 2015 · 8 months

    - Invoice registration - Validation and payment - Weekly cash statement set up - Monthly closing

  • Assistant HR Coordinator

    Hotel Indigo Brussels City - Brussels, Belgium

    Human Resources
    April 2013 - July 2015 · 2 years and 4 months

    - Lead new team members welcome days - On-board new team members - Temporary recruitment - Respond to job/internship applications - Legal declaration and payroll - Handling abscences - Organize monthly events I developped my social skills, recruitment administratives procedures, social events communication

  • Guest Service Agent

    Sls Hotel Beverly hills - Beverly Hills, CA, United States

    Front Office reception
    September 2013 - June 2014 · 10 months

    - Welcoming high profile guests - Optimize and exceed guests expectations. - Solve challenges in very short time American management, improve personal creativity, think out of the box to exceed the LA’s clientele’s Expectations.

  • Front desk Agent in charge of Reservations & Events

    Collège Hotel - Lyon, France

    Sales & Marketing
    May 2012 - September 2012 · 5 months

    - Front Desk and Concierge Duties - Setting housekeeping daily schedule - Reservations Management, registration, rooms allotment update - Events Duties, commercial proposal redactions and follow up with clients Complete experience that combined hotel basics with management duties, in charge of the hotel during PM’s shift, working on sales proposals, organize housekeeping timetable and reservations.

  • Guest Service/ reservation Agent

    Colony Hotel - Kennebunkport, ME, United States

    Front Office reception
    April 2011 - September 2011 · 6 months

    - Bellman - Reservation Agent - Guest Service Agent Opportunity to negociate and sell rooms, find the perfect option to guest. Empower myself and become self-confident.

  • Hotel Intern

    best western premier - Ajaccio, France

    Front Office reception
    April 2010 - August 2010 · 5 months

    First experience in a real hotel. Started as front desk agent then moved to the gastronomic restaurant from commis up to chef the rang. Through this training I discovered the reality of the business, the need to be fast and able to provide best options to the guest. How to take care of a guest not only by meeting their expectation but exceeding them. Managing pressure and time.

Education

  • Master of Business Administration Hotel & Tourism Management

    Vatel Los Angeles (USA) - Los Angeles, CA, United States

    October 2013 - July 2014

     Business Strategy and Marketing  Human Resources and American Law  Social Media Management  American Accounting / Finance / Risk Management  Managing People  Sales / Business Plan / Entrepreneurship

  • Master of Business Administration Hotel & Tourism Management 1st year

    Vatel Lyon (France) - Lyon, France

    September 2012 - April 2013

  • Bachelor Hotel & Tourism Management

    Vatel Lyon (France) - Lyon, France

    October 2009 - June 2012

    Business Strategy  Management Control  Human Resources  French Law  Tourism Economy  Marketing  Tourism and Travel  Financial Management

Languages

3 languages

  • French

    Native or fluent

  • English

    Native or fluent

  • Spanish

    Professional working

Personal information

Nationalities

  • French

Connections
Masud Kysar
Administrative Coordinator at Al Maria United Trading & Contracting Co.
Julie Mastio
Guest Service Agent chez Quality Hotel Carlton
Hermes Recruitment
Hospitality Recruiter at Hermes Recruitment
View 16 connections
Following
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