Maurane Lolichon

Maurane Lolichon

Guest Relations Agent at Ocean House, Watch Hill, Rhode Island
Lives in Westerly, RI, United States
over 6 months ago

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Mes dernières expériences m’encouragent à poursuivre dans un esprit d’échange et d’écoute avec les clients.

Experience

  • Guest Relations Agent

    Ocean House, Watch Hill, Rhode Island - Westerly, RI, United States

    Front Office reception
    September 2018 - Now · 4 months

  • Butler

    Ocean House, Watch Hill, Rhode Island - Westerly, RI, United States

    Housekeeping
    March 2018 - August 2018 · 7 months

    Getting the rooms ready for the day Managing the Housekeeping team Inspection of the daily housekeeping service and turndown service Doing introduction to the new guests in-house Answering to the special request of the guest Doing In Room Dining - Getting the table ready - Taking the order to the kitchen - Delivered on time - Set up on a table if necessary - Remove the tray or dishes when they finished

  • Housekeeping Team Member

    Le K2, Courchevel - Courchevel 1850, Saint-Bon-Tarentaise, France

    Housekeeping
    January 2018 - February 2018 · 2 months

  • Hosco ambassador

    hosco Ambassador Program - Paris, France

    Sales & Marketing
    March 2017 - June 2017 · 5 months

  • Floor housekeeper

    Le Méridien Etoile - Paris, France

    Housekeeping
    September 2016 - September 2017 · 1 year and 1 month

    Meilleurs Apprentis Marriott Ile-de-France 2017

  • Commis de salle

    The Red Carnation Hotel Collection - Saint Peter Port, Guernsey

    F&B service
    June 2015 - August 2015 · 3 months

Education

  • Professional Bachelor International Hotel Management

    Ecole de Paris des Métiers de la Table (EPMT) - Paris, France

    September 2016 - September 2017

    Fundamental instruction: Business knowledge - Human resource management - Management Marketing - English - Communication Knowledge of the profession: The Tourism & Hotel landscape - Customer sociology and intercultural communication - Innovation and tourism - Quality and Customer Management - Profit centre - Interior design - Health and safety Further instruction - Management applied to hotels - Management control applied to hotels - Revenue and Yield management - E-marketing - Computer Science Supervised Project Professional instruction: Apprenticeship - Thesis

  • BTS Hôtellerie Restauration, Marketing et Gestion Hôtelière

    Lycée Hôtelier de Dinard - Dinard, France

    September 2014 - June 2016

  • Bac Technologique Hôtellerie Restauration

    Lycée Hôtelier de Dinard - Dinard, France

    September 2012 - July 2014

Languages

  • French
    Native or fluent
    100%
  • English
    Professional working
    60%
  • Spanish
    Limited working
    40%

Skills

  • Canva
  • Microsoft word and excel
  • Opera, FBM, REX,HOT SOS.

Other

  • Développe la page instagram de l'EPMT

    Développe la page instagram de l'EPMT

Connections
Guillaume Hapian
Talent & Culture Assistant chez Novotel Paris La Défense
Flavia Balas
Leisure and Corporate Event Coordinator at Courtyard by Marriott Paris La Defense West - Colombes
Ibrahim Abu Kaff
operation manager at professional catering burger
View 70 connections
Following
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Évian-les-Bains, France
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