Personal information about my role
I attended with profit the educational master course for Aspiring Butler promoted by Associazione Italiana Maggiordomi (A.I.M.) The Curriculum has covered the following: Meet and greet with special attention on International Protocol addressing persons of different cultures and titled persons, acquiring social confidence, social correspondence, common-sense, good manners, and consideration for others.
I am also a member of “The International Guild of Professional Butlers”.
2018: Advanced course on the Modern Ceremonial and the State Protocol.
2019: 80 hours refresh course on Bon Ton and House Management by Associazione Italiana Maggiordomi
2019 Professional course “The golden rules for a perfect wardrobe” by Associazione Italiana Maggiordomi
2020 Teacher for Italian Butler Association in Communication and Techniques in High Range Reception Service.
My role requires an exceptional level of attention to detail, the ability to provide bespoke assistance to my Guests, outstanding ideas to consistently enhance the Guest experience.
I have got a wide experience in Personnel Management and also in training and organizing workforces and in-depth I have gained responsibility for the care of the Household, management and maintenance of the property. I am familiar with regulations relating to food hygiene and health and safety. Responsible for effective staff rotas.
I have experience overseeing a large formal Household. I possess team leadership and people management. I have the ability to process and work with multiple individuals and often unrelated needs and tasks. Comfortable working in a challenging and pressured environment. I have good technical knowledge and understanding of complex systems.
I am a flexible and open-minded person, a fast learner, and able to adapt to new situations.
I am enthusiastic, energetic, ambitious and goal-oriented. Emotional intelligence, mental flexibility, creativity and aptitude for innovation, ability to offer "quality time" and personalized service.
Diplomatic in difficult situations, I demonstrate trust, loyalty, commitment, and a willingness to learn and grow with the company/Family. I am also a child friendly and have a love for dogs. Experience in babysitting.