Mauro Mapelli

Mauro Mapelli

Resort Manager at Hotel Castello di Casole
Lives in Colle di Val d'Elsa, Italy
over 6 months ago

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Quality and Result Focused Manager, strong Rooms Division Experience in hotel chains and stand-alone hotels, open-door policy, with international experience.

Experience

  • Resort Manager

    Hotel Castello di Casole - Casole d'Elsa, Italy

    Rooms division
    February 2016 - Now · 2 years and 11 months

  • Rooms Division Manager

    Doubletree by Hilton Acaya - Acaya, Italy

    Rooms division
    September 2014 - December 2015 · 1 year and 4 months

  • Front Office Manager

    DoubleTree by Hilton Acaya - Acaya, Italy

    Rooms division
    May 2012 - August 2014 · 2 years and 4 months

  • Assistant Front Office Manager

    Hilton Évian-Les-Bains - Évian-les-Bains, France

    Front Office reception
    April 2010 - April 2012 · 2 years and 1 month

Education

  • Foreign Languages and Literatures

    IULM Università di Lingue e Comunicazione - Milan, Italy

    October 1998 - March 2003

Languages

  • French
    Native or fluent
    100%
  • Italian
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Full professional
    80%

Skills

  • Budgeting
  • Excellent customer care
  • F&B micros
  • Focus on goals
  • forecast
  • Good team work
  • Managing a team
  • Open minded and flexible
  • profit and loss
  • Strong leadership
  • Use opera
Following
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