Max Moreau

Max Moreau

section waiter supervisor at Gusto at the Grand 5*
Lives in Nouvelle-Aquitaine, France
over 6 months ago

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A well organized, responsible, young and dedicated professional who has more than 4 years of experience working in hotels and restaurants, with constant desire to improve customer service skills and to have guest satisfaction.
My goal is to work on a challenging and promising position that will enable me to increase my work experience and developed my abilities, with opportunities for professional and personal growth.

Experience

  • section waiter supervisor

    Gusto at the Grand 5* - Auckland, New Zealand

    F&B service
    December 2017 - May 2018 · 6 months

    - Awarded 1 Hat by Cuisine Good Food awards 2017 - 2018 metro top 50 restaurant

  • section waiter supervisor

    Oceania Cruises - Miami, FL, United States

    F&B service
    January 2017 - July 2017 · 7 months

    January 2017/July 2017, North, Central and south America; Europe • Oceania Luxury Cruises Line: waiter at Jacques Pépin restaurant: - Welcomed and acknowledged all guests in a friendly, service-oriented manner and always go the extra mile to meet and exceed the customers' satisfaction - Demonstrated and extensive knowledge of the fine dining menu allowing guests to take a tour of the menu - Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests - Skillfully communicated with my assigned assistant waiter all guest orders, allergies, and modifications - Followed all USPH regulations and followed all steps of our platinum standards to ensure proper guest satisfaction and safety. - Maximized table turns and rotated seating - Delivered exceptional service by greeting and serving customers in a timely, friendly manner

  • section waiter

    Tang hui restaurant - Sydney, Australia

    F&B other
    June 2016 - October 2016 · 5 months

    June 2016/October 2016, Sydney, Australia • Tang hui restaurant: section waiter, Chinese Fine Dining restaurant

  • head waiter

    Central bar lounge and dining - Surfers Paradise, Australia

    F&B service
    October 2015 - May 2016 · 8 months

    Head waiter of a part of the restaurant for up to 400 guests a day

  • chef de rang

    Radisson blu Hotel - Biarritz, France

    F&B service
    July 2015 - September 2015 · 3 months

    • responsible “chef de rang “of a new restaurant: meeting and greeting customers and organizing table reservations; advising customers on menu and wine choice; takes orders and enters information into the computer for transmittal to the kitchen; prepared bill/receipts and collected payment from customers; cash ending and waiting procedures

  • management training f&b

    Metropark Lido hotel - Beijing, China

    F&B service
    June 2014 - October 2014 · 5 months

    internship

Education

  • International Hotel Business Management School - Vatel Bordeaux, France - Bordeaux, France

    October 2012 - October 2015

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Spanish
    Limited working
    40%
  • Chinese
    Notions
    20%

Skills

  • Micros
  • Microsoft word and excel
Connections
Raji Aljesry
Pre Opening Management Trainee at Four Seasons Hotels and Resorts
Stijn Van Bleyenbergh
Member of the Organization Committee at AMFORHT
Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
View 38 connections
Following
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Verbier, Bagnes, Switzerland
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