Maxi Nagel-Quéron

Maxi Nagel-Quéron

Looking for a new challenge at Hospitality
Lives in Divonne-les-Bains, France
over 6 months ago

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Trilingual: German, French and English | With a hotel management education, I have evolved in an international environment throughout my career. I have acquired a solid knowledge of "high end" customer management and am used to work under particularly demanding conditions.

Experience

  • Looking for a new challenge

    Hospitality - Geneva, Switzerland

    Sales & Marketing
    September 2018 - Now · 3 months

    Having moved to the Swiss border to follow my husband I am looking for an opportunity to join a dynamic Sales & Marketing Team...

  • Head of Sales and Revenue

    Hôtel Bachaumont - Paris, France

    Sales & Marketing
    April 2016 - August 2016 · 5 months

    Development of direct sales to increase net income, development of the sales action plan and the annual budget, implementation of competition monitoring, prospecting and negotiation of corporate contracts, implementation of communication material, follow-up of social networks, implementation and follow-up of a customer database, coordination and communication of interdepartmental instructions (reception, restaurant, accounting, etc.), supervision and animation of a team of 2 sales representatives (booking agent, event manager)

  • Senior Key Account Manager

    Fastbooking - Paris, France

    Customer Service
    August 2013 - March 2016 · 2 years and 8 months

    Follow-up of a customer portfolio (turnover 2M€ in 2015) on 5 destinations: Germany - Austria - Scandinavia - United Kingdom and France, organising frequent customer meetings in all 5 destinations, advice on pricing strategy, advice on E-Commerce and distribution, preparation and animation of seminars, customer loyalty, representation and animation of trade fairs in France and abroad, communication and inter-departmental coordination: development, product, communication and accounting

  • Revenue and Reservations Manager

    Hôtel Barrière Le Fouquet's Paris - Paris, France

    Sales & Marketing
    August 2009 - July 2013 · 3 years and 12 months

    Elaboration of the accommodation budget and the sales action plan, follow-up of the commercial activity, analysis of the market and activity indicators, definition and piloting of the rate policy, realization of forecasts, coordination and inter-departmental communication, supervision and animation of a team of 3 reservation agents

  • Trainee and Temp

    Hôtel Lancaster - Paris, France

    Sales & Marketing
    May 2007 - December 2007 · 8 months

    Booking and tracking of reservations (individual & groups), flyer design (Virtuoso, Meeting Rooms ), production and analysis of statistics, writing press articles (English/French), creation of a customer database, site inspections

Education

  • Bachelor of Science

    AIM - Hotel and Tourism Management Academy - Paris, France

    January 2006 - January 2009

    Ranked as one of the leading hotel management schools, AIM was founded on the initiative of affiliated members of the Cornell Hotel Society.

Languages

  • French
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • German
    Native or fluent
    100%
  • Spanish
    Notions
    20%

Skills

  • Activity monitoring and control
  • Autonomous
  • Committed
  • Customer loyalty
  • Detail oriented
  • Enthusiastic
  • Flexible
  • Google Analytics
  • MS Office
  • Negociation
  • Organised
  • PMS Oracle Opera
  • PROSPECTING
  • Reliable
  • Responsable
  • RFP Tools
  • Salesforce
  • Sense of service
  • Service oriented.
  • Synthesis and Analysis
  • Team player
  • Trilingual: GER | EN | FR
Following
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