Mazarine Jond-Nécand

Mazarine Jond-Nécand

Waitress at Hotel Mercure
Lives in Chambéry, France
over 6 months ago

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Seeking a traineeship in revenue management.

I am a serious person of 21 years old, versatile, autonomous and well-organized , with good presentation and communication skills. My pronounced taste for figures, my sense of organization, and my rigor are my major assets. I am always seeking new enriching experience in the hospitality industry.

We cannot avoid big waves, but we can learn to surf, that is why I decided to take my board and to launch myself into the ocean of opportunities.

Experience

  • Waitress

    Hotel Mercure - Aix-les-Bains, France

    Catering
    September 2018 - Now · 3 months

    • Take orders • Serve and clear dishes • Set tables • Collect customers payment

  • Receptionist

    Camping International du Lac d'Annecy - Saint-Jorioz, France

    Front Office reception
    June 2018 - August 2018 · 3 months

    • Did the check-in /check out • Informed and accompanied guests • Answered emails and phone • Managed bookings and schedule • Took charge of cashing, cash control and billing

  • Versatile employee and saleswoman

    restaurant la Trinquette - Annecy-le-Vieux, France

    Catering
    July 2017 - August 2017 · 2 months

    • Sold products • Handled customers payment • Put products in shelves • Prepared sandwhichs and salads • Controlled inventory

  • Receptionist trainee

    Relais & Châteaux - Le Bourget-du-Lac, France

    Front Office reception
    April 2017 - June 2017 · 3 months

    • Did the check in, check out • Informed and accompanied guests • Answered emails and phone • Managed bookings and schedule • Did the breakfast service and bar service

  • Versatile employee

    restaurant KFC - Chambéry, France

    Catering
    October 2016 - April 2017 · 7 months

    • Took commands • Prepared commands • Took charge of customers transaction • Did the dish-washing

  • Saleswoman

    Bakery Chevallier - Pringy, France

    Bakery/Pastry
    June 2016 - August 2016 · 3 months

    • Sold products • Handled clients payment • Put products in shelves • Prepared sandwichs and salads • Baked bread

Education

  • Master degree's International Hospitality Revenue Management

    IAE Savoie - Mt Blanc

    January 2018 - Now

    • Revenue management : - Business computing (practice on Excel : lookup functions, sum.if function, pivot tables and graphs, pick up graphs, scattered points graphs etc.) - Flash RM audit : dynamic forecast model conception - Deal Pilot : contract profitability optimization • Hotel business management • Financial management • Consumer analysis, marketing • Human resources management • Languages • Intercultural management • Consulting mission & research essay • Business games

  • First year of Master degree's

    Artesis Plantijn University College - Hospitality and Tourism Management - Antwerp, Belgium

    September 2017 - January 2018

    5-month Erasmus exchange program in English (Antwerp - Belgium) • Travel management project • Hospitality management project • Entrepreneurship

  • Bachelor degree's Economy and Management - specialization Tourism, Hospitality and Event Management

    IAE Savoie - Mt Blanc

    September 2014 - June 2017

    • Management • Languages • Accounting • Marketing, finance • Economy • Law • Statistics • Mathematics • Hospitality management • Tourism

Languages

  • French
    Native or fluent
    100%
  • English
    Full professional
    80%
  • Italian
    Professional working
    60%

Skills

  • Autonomous
  • Good analytical skills
  • Good communication
  • Guest contact
  • IT skills
  • Management
  • Microsoft Excel
  • Multi languages
  • Office Pack
  • Open minded and flexible
  • Synthesis skills
  • Well-organized

Other

  • Projects

    Consulting mission & research essay , January 2018 - June 2018

    • Consulting mission : developped a three-star campsite (contributed to obtain an eco-responsible label by improving its catering offer)

    • Research essay :
    In what the set up of a quality system enhances the service delivered to the guests and bolsters the internal strategies of the tourist accomodations : the example of Natitude in Auvergne in France

  • Volunteering work

    - Open house day of IAE Savoie Mont Blanc
    - Tour du Monde du Manège (cultural event)
    - Festival du Yoga (sport event)

    • Welcomed
    • Informed
    • Oriented

  • Certification

    TOEIC score 805

Connections
Evgenia Skarantavou
Student from INSEEC
Following
Hosco
Geneva, Switzerland
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