Mehdi Ameziane

Mehdi Ameziane

Lifeguard at Dubai Parks and Resorts
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Lifeguard

    Dubai Parks and Resorts - Dubai, United Arab Emirates

    Recreation & Leisure
    May 2017 - April 2018 · 12 months

    • Explain and enforce LEGOLAND Water Park policies and procedures • Assist Water Park guests in distress or in danger of drowning • Responsible for responding to emergencies and must show a high sense of urgency while working • Administer first aid and CPR as needed. Must bring a respiration mask to work daily • Maintain records as needed • Use and maintain Water Park facilities and equipment properly and safely • Acquire product knowledge and stay up to date on changes within the Park and Water Park

  • Guest Service Agent

    Hilton Tanger City Center Hotels & Residences - Tangier, Morocco

    Customer Service
    September 2015 - March 2016 · 7 months

    • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required • Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities • Act in accordance with policies and procedures when working with front of house equipment and property management systems

  • Customer Service Intern

    Casablanca Mohammed V Airport - Casablanca, Morocco

    Customer Service
    May 2015 - August 2015 · 4 months

    • Responsible for assisting customers with travel needs such as answering inquiries, checking-in passengers, and boarding flights in a fast-paced environment • Perform computer and paperwork tasks • Evaluate and prepare flights by arranging seat assignments and load, coordinate special meals, and upgrades • Perform boarding and gate duties, such as checking flight tickets, assisting and directing passengers, making announcements, checking aircraft, and confirming cabin security • Processing and securing passenger luggage • May be assigned to perform duties in varying capacities, at the direction of management to ensure complete customer satisfaction • Other duties as assigned

Education

  • Bachelor’s

    Moulay Ismail University - Meknes, Morocco

    September 2013 - July 2016

    Major: The Earth Science Minor: Geology

  • Diploma

    Moulay Ismail University - Meknes, Morocco

    September 2012 - June 2013

    Major: Faculty of Literature and Human Science Minor: French Language

Languages

  • French
    Native or fluent
    100%
  • Arabic
    Native or fluent
    100%
  • English
    Full professional
    80%

Skills

  • A good Team player
  • Arabic
  • Communicative
  • Conflict Resolution
  • Detail oriented
  • Flexible and patient
  • Fluent English
  • Fluent French
  • Foreign Languages skills
  • Hardworking
  • Honesty
  • Physically fit
  • Positive
  • Proficient in MS Office
  • Punctual and Reliable

Other

  • StarGuard ELITE Certificate

    StarGuard is an internationally recognized lifeguard training curriculum with an experiential approach to learning with a focus on professionalism and competence. Training programs are available for CPR, First Aid, AED, Emergency Oxygen, Advanced First Aid, and more.

Connections
Nazmul Khan
Captain at Gazebo Restaurant
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Fairmont Fujairah Beach Resort
Fujairah, United Arab Emirates
TDIC Food & Beverage LLC
Abu Dhabi, United Arab Emirates
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