Meilyana Runtuwene

Meilyana Runtuwene

Front Office Manager at sutanraja amurang
Lives in North Sulawesi, Indonesia
over 6 months ago

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"The qualities and characteristics that a hotel worker should need are :
Honesty, Professionalism, Discipline, A willingness to learn new things, Pressing the ego, and being friendly, courteous, and easy to smile.... "


  • Front Office Manager

    sutanraja amurang - North Sulawesi, Indonesia

    Front Office reception
    November 2015 - Now · 3 years and 2 months

    Front Office Manager has overall responsibility for supervising Guest Service agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies,standards, procedures and regulations. The ability to perform all front office functions both quickly and efficiently along with functioning as a technical department resource and providing training new hires. Assist the Department Heads in all areas to ensure smooth, efficient operations.

  • hotel manager

    summer hotel bitung - North Sulawesi, Indonesia

    Administration & General
    October 2014 - December 2015 · 1 year and 3 months


  • English
    Native or fluent
  • Indonesian
    Native or fluent


  • Adaptable
  • Backoffice
  • Data administration
  • Fast Learner
  • handling guest complain
  • Microsoft Excel
  • Microsoft Word
  • Office administration
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