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"The qualities and characteristics that a hotel worker should need are :
Honesty, Professionalism, Discipline, A willingness to learn new things, Pressing the ego, and being friendly, courteous, and easy to smile.... "
Front Office Manager
sutanraja amurang - North Sulawesi, IndonesiaFront Office receptionNovember 2015 - Now · 3 years and 2 months
Front Office Manager has overall responsibility for supervising Guest Service agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies,standards, procedures and regulations. The ability to perform all front office functions both quickly and efficiently along with functioning as a technical department resource and providing training new hires. Assist the Department Heads in all areas to ensure smooth, efficient operations.
summer hotel bitung - North Sulawesi, IndonesiaAdministration & GeneralOctober 2014 - December 2015 · 1 year and 3 months
EnglishNative or fluent100%
IndonesianNative or fluent100%
- Data administration
- Fast Learner
- handling guest complain
- Microsoft Excel
- Microsoft Word
- Office administration