Melaflor Quijano

Melaflor Quijano

Physiotherapist at Private
Lives in Al Ain, United Arab Emirates
over 6 months ago

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With over 17 years working experiences in healthcare, leisure club, spa and hospitality industry. Graduate with a degree of Bachelor Science in Physical Therapy. Very good in written and communication skills. Extensive knowledge in leisure and spa services, finance, sales and marketing and profit and loss strategies. First Aid, CPR and AED Certified. Certified trainer for both face and body spa treatments. Strong leadership skill. Computer literate.


  • Physiotherapist

    Private - Al Ain, United Arab Emirates

    January 2016 - Now

    • Teaching patient how to manage condition to achieve long-term health benefits • Developing exercises, activities and creating a program that improves strength • Doing therapeutic massage to promote healing

  • Spa Operations and Training Manager

    Azur Spa and RE Salons Spas - Dubai, United Arab Emirates

    Spa & Wellness
    September 2015 - January 2016

    • Managed Spa/Salon operations on site with hands-on support during regular visits, developing the team, implemented new initiatives • Conducted face and body treatments and massage trainings in all the branches • Managed recruitment processes, created job contracts and kept records such as hires, promotions, transfers, performance reviews and terminations and employee statistics. Maintained staff benefits programs • Provided administrative support. Evaluated qualified staff • Developed training standards, manuals and protocols and how to handle guests’ issues • Supported the Spa/Salon daily operations including stock of products and training requirements • Developed marketing and promotional strategies

  • Cluster Spa Manager

    City Seasons Hotel and City Seasons Suites - Dubai, United Arab Emirates

    Spa & Wellness
    October 2014 - September 2015

    • Managed overall Spa operations for two properties. Ensured that team complies with current company standards • Set and implemented an annual budget for all Spa facilities incorporating in to the strategy for growth of revenue and profit. Tracked the revenue • Managed guests’ expectations and issues and made sure of their satisfaction • Conducted face and body treatments, massage, skills and motivational trainings • Worked in conjunction with the Marketing and Sales. Created marketing and sales plan to promote Spa services • Manager on duty in the hotel for at least twice in a week. Handled requests and comments of hotel guests and clients

  • Physiotherapist

    NurseCo. UAE - Dubai, United Arab Emirates

    November 2013 - October 2014

    • Treated patients needing physiotherapy treatments of all ages • Provided total home physical therapy/physiotherapy treatments, programs and provided advices on how to avoid injury and prevent further complications • Voluntarily carried out regimes of therapeutic exercises with or without equipments

  • Health Club Supervisor

    Marriott Executive Apartments, Dubai Creek - Dubai, United Arab Emirates

    Recreation & Leisure
    May 2008 - November 2013

    Training Champion/Trainer - Nominated as Associate of the Year - Associate Relations Committee Secretary - Spirit to Serve Awardee ● Supervised all matters concerning the effective operations of leisure club including the gym, pool and therapy suite/spa and trained the team members • Manager on duty in the hotel for at least once or twice in a week. Handled requests and comments of hotel guests and clients • Implemented and maintained controls and procedures and ensured the highest standards and professional operations • Provided treatments such as face and body treatments, therapeutic massages, waxing and assisting guests and club members in using fitness equipments and machines • Created monthly promotions and activities to stimulate sales • Conducted trainings to the team members in order to maintain the company standards • Worked with sales and front office team to ensure sales promotion of leisure club

  • Wellness Senior Spa Trainer

    World of Wellness, Inc. - Valenzuela, Philippines

    October 2005 - February 2008

    • Conducted face and body treatments, waxing, candling and massage trainings in high end spas and salons for up to 20 trainees in every training • Marketed company products and services to prospective clients in opening new accounts • Provided administrative support to spa/salon outlets in Philippines. Evaluated qualified staff • Analyzed and solved clients problems, discussed clients satisfaction by maintaining highest standard of products and services

  • Physical Therapist

    Pinabacdao Municipal Hospital - Pinabacdao, Philippines

    May 2004 - September 2005

    - At the same time, I worked voluntarily at Remedios Trinidad Romualdez Hospital in Tacloban City, Philippines as Physical Therapist • Treated patients needing physical therapy treatments • Provided total physical therapy care with participation in Rehabilitation Medicine Clinic and advised home care treatments to prevent or limit permanent disabilities of patients • Supervised up to 15 physical therapy interns in a month

  • Spa Supervisor

    Clark Hatch Fitness Center - Northern Mindanao, Philippines

    Spa & Wellness
    November 2001 - April 2004

    • Supervised the Spa operations and team members and dealt with product suppliers • Provided spa treatments such as face and body treatments, therapeutic massages, waxing and candling • Developed the treatment ranges offered by the Spa, conducted trainings to all new therapists and spa staff and trade test therapists to ensure the quality and standard of treatments • Prepared reports including the revenue and provided performance information • Analyzed and solved clients problems and discussed clients satisfaction • Marketed company’s services in the area to all prospective clients • Referred clients to fitness center and offered special services such as personal training and fitness package incorporating spa treatments

  • Physical Therapist

    Pasay City General Hospital - Metro Manila, Philippines

    May 2001 - October 2001

    • Treated patients needing physical therapy treatments • Provided total inpatient and outpatient physical therapy care with participation in Rehabilitation Medicine Clinic • Worked with other members of rehabilitation team and planned therapy program • Supervised up to 30 physical therapy interns in a month


  • Bachelor of Science in Physical Therapy

    Remedios Trinidad Romualdez Medical Foundation - Tacloban City, Philippines

    June 1996 - March 2001

    * Class President year 1996 to 2000 * Student Council President Physical Therapy Department year 2000 to 2001 * 5th year Clinical Internship (10 months)


  • Filipino
    Professional working
  • English
    Professional working


  • Beauty Therapy
  • Business Plans
  • First Aid/CPR
  • Guest Service Management
  • Hotel Booking
  • Hotel Management
  • Industry Knowledge
  • Leadership skils
  • Leisure
  • meeting planning
  • Personal Training
  • Physiotherapy
  • Pre-openings
  • Rehabilitation Medicine
  • Revenue Analysis
  • SPA Treatments
  • Sports
  • Strength Training
  • Team Building Skills
  • Therapeutic massage
  • Time management
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