https://www.linkedin.com/in/merari-menendez-b6a3a9163
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About me
I have experience in a variety of things, I started working in the call center industry when I was 18 years old for a North America account as a sales agent. I noticed that I had really good negotiation skills and people skills so I worked for Karibbean Productions they hired me to attend to events and promote their business, I started handling their clients and closing a lot of deals but, this was a part time job however I learned a lot from it and gained more experience. After that path, I became a translator for an ONG/political organization when they found out about my career, then they hired me as the Assistant of the president's organization I was in charge of his agenda, meetings, attendance and payroll of 60 employees, supplies for the office, trips, and in charge of visitors as well. We used to travel a lot within Guatemala so in the end I didn't have time to study so I started looking for something else, I then became part of Telus international also for a Sales account, I was so good at it that I became a mentor for the new hired people and after that I became a sales trainer also, so I was a Sales agent and at the same time, I helped them to improve sales and helped them with areas of improvement for bottom performers, also from time to time I covered as a temporary supervisor, I was offered a better salary at Conduent where I am right now as Sales agent. I'm currently a Sales expert in Azamara Club cruises, In the third month working for Azamara I was promoted to deal with VIP guests, this has given me more experience in the sales area. I've also had the opportunity to sail on a cruise with Azamara Club Cruises and cover for the Onboard Sales Manager, this was an enriching experience for me since I had the opportunity to interact with clients onboard. I learned a lot about management, multitasking and improving my people skills.
Experience
1 year and 7 months
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Sales and Marketing Executive
Azamara Club Cruises - Guatemala City, Guatemala
SalesApril 2017 - October 2018 · 1 year and 7 monthsCustomer and sales executive, habdling VIP guests and the VIP portfolio.
Education
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Master en sexología y terapia de parejas
Isep - Barcelona, Spain
October 2018 - November 2019Cursando actualmente dos veces al mes, viernes y sábado
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Universidad Mariano Galvez - Guatemala City, Guatemala
January 2012 - November 2016
Languages
2 languages
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Spanish
Native or fluent
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English
Full professional
Personal information
Nationalities
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Guatemalan
Skills
2 skills
- Good people skills
- Set goals
Additional Information
1 information shared
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