Mercedes Boto Seco

Mercedes Boto Seco

Turistic Entrepeneur, Manager Director at The Marbella Heights Boutique Hotel
Lives in Marbella, Spain
over 6 months ago

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I am motivated and very enthusiastic person and passionate about the Hospitality Industry.
Excellence at customer service is my aim and so it is for my team that I have trained yearly.
I consider myself an extremely sociable person and I have on my interpersonal skills one of my strengths.
I am honest, loyal, ambitious and proactive person, with the ability to relate well to people at all levels. I consider myself as being energetic, determined and innovative individual.
Love travelling, and meeting new counties and multicultural people.
Speaking 4 languages allow me to communicate worldwide.
Professionally always looking for new challengers, and personally enjoy every experience as the last one.


  • Turistic Entrepeneur, Manager Director

    The Marbella Heights Boutique Hotel - Marbella, Spain

    September 2009 - Now · 9 years and 3 months

    Owner and manager of a Small Luxury Boutique Hotel. Hotel Management. team builder, recruitment, guest relations, excellence in customer service.

  • Architect

    Boto & Guerrero Architects - Marbella, Spain

    Real Estate
    September 1996 - September 2012 · 16 years and 1 month

    Architect. Planning and designing. 15 years experience architect, creating charming and luxury places , refurbishing and redecorating .


  • Postgraduate International Hotel Management

    Les Roches Global Hospitality Marbella - Marbella, Spain

    September 2017 - June 2018

    Postgraduate Executive Course

  • Management Room division

    Ciomijas - Málaga, Spain

    September 2009 - September 2011

  • Architect

    Universidad Politecnica Madrid - Madrid, Spain

    September 1989 - January 1995


  • Spanish
    Native or fluent
  • English
    Full professional
  • German
    Limited working
  • Italian
    Limited working


  • 10 years experience
  • Ability to empathize
  • Booking Extranet
  • Creative
  • Cultural interest
  • Energetic and smiling
  • Excellent guest relation
  • Excellent social skills
  • Expedia Extranet
  • Facebook
  • Flexibility/Adaptability
  • Focus on excellence
  • Guests relations
  • Honesty and integrity
  • hotel boutique
  • Love challenge
  • Luxury hotel
  • Managing a team
  • Multicultural customers
  • Passionate about food
  • Public relation
  • Responsible and reliable
  • room division/manegment
  • Self control
  • Strong costumer service
  • Support team
  • Team handling


Calvin Susanto
F&B Service Intern at Golf-Hôtel René Capt
Nicholas Apostolopoulos
HR Director at Doryssa Seaside Resort
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