Michael Mendoza

Michael Mendoza

Concierge at Coral Strand Hotel Seychelles
Lives in Victoria, Seychelles

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About me

An enthusiast and an exceptional team player. A person who's result driven and an excellent example for colleagues on setting high expectations and raising service standard. A hotelier who always go an extra mile for guests satisfaction and service.

Experience

5 years

  • Concierge

    Coral Strand Hotel Seychelles - Victoria, Seychelles

    Rooms division
    May 2015 - Now · 4 years and 8 months

  • Concierge

    Coral Strand - Beau Vallon, Seychelles

    Front Office concierge
    May 2015 - May 2016 · 1 year and 1 month

  • Food and Beverage Management Trainee

    Yang Chow Restaurant - Metro Manila, Philippines

    F&B service
    October 2013 - January 2014 · 4 months

    I do believe that having a restaurant experience in a big plus. We had a chance to enhance our customer service

  • Housekeeping Department Trainee

    Manila Airport Hotel - Valenzuela, Philippines

    Housekeeping
    October 2013 - January 2014 · 4 months

    As one of the busiest hotels due to it's location near the airport,the training immerse you to real environment situation. Maintaining tidiness and order in public areas as well as guests' rooms to its level best.

Education

  • National Certificate in Food and Beverages II

    TESDA Las Pinas

    October 2013 - November 2013

    TESDA accredited certification and training The training focuses on Food and Beverages operation, setups and services

  • National Certificate in Housekeeping II

    tesda las pinas - Valenzuela, Philippines

    October 2013 - November 2013

    TESDA accredited certification and training training for guest service related to housekeeping and following up any special requests

  • Diploma major in Hotel and Restaurant Management

    polangui state college - Polangui, Philippines

    June 2011 - May 2014

    a tri semester college course focused in hospitality and restaurant services. Includes training and OJT in Pasay City where were given a chance to be more skillful and knowledgeable on hotels and restaurant works. Outreach activities are also provided during the semesters to be able to improve humanitarian interaction as well as community relations.

Languages

2 languages

  • English

    Native or fluent

  • Filipino

    Native or fluent

Personal information

Nationalities

  • Philippine

Work Permits

  • Philippines

  • Seychelles

Date of birth

April 26th 1994

Skills

11 skills

  • Attentive to details
  • excellent interpersonal skills
  • Excellent verbal and written communication skill
  • fits well with others
  • good knowledge how to use Micros Fidelio System
  • handling of guests' requests and complaints
  • Microsoft Office
  • Multi-cultural
  • multi-tasking and fle
  • organizin
  • Quick problem solver
Connections
Vincent Leo
Waiter / Server at Aura Hospitality ( Qatar)
Stella Wangari
Guest Relations Officer at Coral Strand hotel
Freddy Zurita
Executive Butler at Jumeirah Group / Jumeirah Hotels & Resorts
View 10 connections
Following
The Club Abu Dhabi
Abu Dhabi, United Arab Emirates
W Doha
Doha, Qatar
Other members
Maria Florencia Gomez Saez
Victoria, Seychelles
Alisa Nikulina
Victoria, Seychelles
Ian Nyakanini
Victoria, Seychelles
Irina Maslova
Victoria, Seychelles
Pascal Kruggel
Bielefeld, Germany
View 192851 members