Michael Ogachi

Michael Ogachi

Waiter (Pre-opening team) at Todd English Food Hall, Dubai Mall
Lives in Dubai, United Arab Emirates
over 6 months ago

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Experience

  • Waiter (Pre-opening team)

    Todd English Food Hall, Dubai Mall - Dubai, United Arab Emirates

    F&B service
    July 2018 - October 2018 · 4 months

    • Execution of all day-to-day activities as a waiter following the companies standards. • Providing exceptional, Friendly and fast Service. • Full product knowledge of all menu items. • Taking orders from guest and offering advice on the menu. • Ability to recommend food &Beverage combination and up-sell alternatives. • Consistently adhered to quality expectation and satisfaction. • Learning the names & building relationships with regular customers

  • Waiter

    Sarova Stanley Hotel 5***** - Nairobi, Kenya

    F&B service
    October 2015 - June 2018 · 2 years and 9 months

    • Greeting customers, present menus, and explaining daily specials • Taking food and beverage orders and relaying it to kitchen staff • Carrying trays of food or drinks from the kitchen to the dining tables • Ensuring that customers have a satisfying dining experience • Preparing itemized checks and taking payments from customers • Cleaning and setting up dining areas, refilling condiments, rolling silverware into napkins, and stocking service areas. • Thanking the customers on their way out.

  • Waiter/Barista

    The Talisman Restaurant - Nairobi, Kenya

    F&B service
    January 2013 - June 2018 · 5 years and 6 months

    • Serving guests throughout their stay at the restaurant including welcoming, taking orders, serving meals and billing / payment • Assisting concerns of unsatisfied customers and providing a solution as part of quality service • Understanding menu content and keeping up to date with any menu changes • Relaying, preparing and setting tables for the next guests. • Handling the cash register, billing and payments. • Backing up in the preparation of drinks, arranging displays • Prepared coffee beverage items on per customer basis.

Languages

  • Swahili
    Native or fluent
    100%
  • English
    Native or fluent
    100%
  • Arabic
    Notions
    20%
Connections
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