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Waiter (Pre-opening team)
Todd English Food Hall, Dubai Mall - Dubai, United Arab EmiratesF&B serviceJuly 2018 - October 2018 · 4 months
• Execution of all day-to-day activities as a waiter following the companies standards. • Providing exceptional, Friendly and fast Service. • Full product knowledge of all menu items. • Taking orders from guest and offering advice on the menu. • Ability to recommend food &Beverage combination and up-sell alternatives. • Consistently adhered to quality expectation and satisfaction. • Learning the names & building relationships with regular customers
Sarova Stanley Hotel 5***** - Nairobi, KenyaF&B serviceOctober 2015 - June 2018 · 2 years and 9 months
• Greeting customers, present menus, and explaining daily specials • Taking food and beverage orders and relaying it to kitchen staff • Carrying trays of food or drinks from the kitchen to the dining tables • Ensuring that customers have a satisfying dining experience • Preparing itemized checks and taking payments from customers • Cleaning and setting up dining areas, refilling condiments, rolling silverware into napkins, and stocking service areas. • Thanking the customers on their way out.
The Talisman Restaurant - Nairobi, KenyaF&B serviceJanuary 2013 - June 2018 · 5 years and 6 months
• Serving guests throughout their stay at the restaurant including welcoming, taking orders, serving meals and billing / payment • Assisting concerns of unsatisfied customers and providing a solution as part of quality service • Understanding menu content and keeping up to date with any menu changes • Relaying, preparing and setting tables for the next guests. • Handling the cash register, billing and payments. • Backing up in the preparation of drinks, arranging displays • Prepared coffee beverage items on per customer basis.
SwahiliNative or fluent100%
EnglishNative or fluent100%