Michael Restua

Michael Restua

Senior Bartender at STAR STUDIO - GRAND EXCELSIOR
Lives in Dubai, United Arab Emirates
over 6 months ago

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I am Michael Restua, working here in UAE for almost 14 years as a Bartender. Some of my skills are : Proficient in Micros, Beverages Knowledge, Concern for quality and attention to details, able to work in a fast-paced environment and can multitask, ability to remain calm and composed under pressure, flexible in terms of scheduling, applies a professional, confidential and ethical approach at all times. I have UAE driving license.

Experience

  • Senior Bartender

    STAR STUDIO - GRAND EXCELSIOR - Dubai, United Arab Emirates

    F&B service
    March 2014 - September 2018 · 4 years and 8 months

    Reports to duty punctually wearing the correct uniform, clean and all times according to the hotels dress code & grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional and efficient service is provided at all times. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Beverages Knowledge

  • Senior Bartender

    SUBMARINE BAR - DHOW PALACE - Dubai, United Arab Emirates

    F&B service
    November 2008 - June 2014 · 5 years and 8 months

    • Interact with customers, take orders for drinks and snacks. • Plan and present bar menu. • Serve snacks and drinks to the customer. • Check identification of the guest to make sure they meet age requirements for purchase of alcohol and tobacco products. • Mix ingredients to prepare cocktails and other drinks. • Mix drinks, cocktails and other bar beverages as ordered and in compliance with hotel standard drink recipes. • Prepare alcohol or non-alcohol beverages. • Service Wine and Beer to guests. • Arrange bottles and glasses to make attractive displays. • Assess customers’ needs and preferences and make recommendations • Ability to Sell or influence others for up selling and suggestive selling. • Provide recommendations and suggestions to guest for choosing Drinks and Snacks. • Serve customers in a friendly and helpful manner. • Keep the bar counter and work area neat and clean at all times. • Provide guidance to guests on resort activities, dining options and general resort and Regional information. • Determine when a customer has had too much alcohol and if required refusing any further serving on a polite way. • Demonstrate a thorough knowledge of food and beverage products, menus and Promotions • Handle and move objects, such as glasses and bottles, using hands and arms. • Clean up after customers and clean work area.

Languages

  • Tagalog
    Native or fluent
    100%
  • English
    Professional working
    60%
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