Michael Zhang

Michael Zhang

Student from Portsmouth University - Hospitality and Tourism Management
Lives in Portsmouth, United Kingdom

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About me

At present I am a university student who is studying for a degree in Hospitality Management at University of Portsmouth and part of the course requires me to spend a year working in any industries.

I come from China and have been working in hospitality industry for half a year in a local five-star hotel and used to be a marketing assistant for 3 months in Navitas, Beijing Office. (Both are internship)

Between July 2019- August 2020, I have a compulsory placement year for my degree, and I am seeking for jobs during that time !

Experience

10 months

  • Waiter

    Real China Restaurant - Portsmouth, United Kingdom

    F&B service
    May 2018 - August 2018 · 4 months

  • Marketing Assistant

    Navitas - Beijing, China

    Other
    June 2017 - August 2017 · 3 months

    Support the company to advertise the company-owned UK colleges within the northeast area of China -Gain welled IT & PowerPoint skills, including making all slides of the presentation for the formal conference meeting & advertainment of the colleges -Ability to work on own and as part of team (with more than ten colleagues at the same time)

  • Concierge

    Country Garden Phoenix City Hotel - Qingyuan, China

    Front Office concierge
    June 2016 - August 2016 · 3 months

    Worked as concierge in one of the most luxury 5-star hotel in Guangdong, China. -Worked undertook night shift and day shift -Welcomed guests upon entrance and confirmed reservations -Understood guests’ needs and provided them with personalized solutions by suggesting activities and facilities provided by the hotel -Provided guests with information about attractions and tourist activities -Often praised by foreign guests for excellent English communication skills -Commitment to respond to guest requests and deliver high levels of service

Education

Currently studying

  • Bachelor Degree

    Portsmouth University - Hospitality and Tourism Management - Portsmouth, United Kingdom

    July 2017 - Now

  • High School Degree

    Dulwich College Zhuhai - Zhuhai, China

    July 2013 - June 2016

Languages

2 languages

  • Chinese

    Native or fluent

  • English

    Full professional

Skills

4 skills

  • Customer Relations
  • Front Office Concierge
  • Handling VVIP & VIP GUEST
  • Marketing
Connections
Kenneth Jason
Bank at LLoyds bank plc
Following
Royal Lancaster London
London, United Kingdom
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