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An ambitious, zealous front desk agent and cashier seeking an opportunity to make use of her technical(MS Office, Opera,A property management system), organizational(multitasking,Making schedules,problem solving, record keeping) and customer related skills(clear communication skills, ability to use positive language and to read the customer). With over one year experience in the hospitality industry l was able to make vast sales by convincing both walk in and frequent quests to try out our hotel/restaurant services,to receive multiple calls and efficiently and proficiently send them to the required personal and positively interact with my colleagues and upper management.
Front Desk Agent
Mercure Hotel Bedfordveiw - Johannesburg, South AfricaFront Office receptionOctober 2016 - March 2017 · 6 months
Premier Hotel OR Tambo - Johannesburg, South AfricaAdministration & GeneralOctober 2015 - December 2015 · 3 months
Birchwood OR Tambo - Johannesburg, South AfricaFront Office receptionApril 2015 - June 2015 · 3 months
The International Hotel School - Cape Town City Centre, Cape Town, South AfricaJanuary 2014 - March 2017
An internationally recognized American hotel and lodging NQF level six Diploma in Hospitality Management including a certificate of specialization in Rooms Division, Hospitality fundamentals and Hospitality operations
EnglishNative or fluent100%
- Ability To Prioritize
- Able to multitask
- Friendly and positive
- Good computer skills
- Good telephone manner
- Microsoft office skills
- Opera PMS
- Organisational skill
- Polite and pleasant