Michelle Chitiyo

Michelle Chitiyo

Front Desk Agent at Mercure Hotel Bedfordveiw
Lives in South Africa

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About me

An ambitious, zealous front desk agent and cashier seeking an opportunity to make use of her technical(MS Office, Opera,A property management system), organizational(multitasking,Making schedules,problem solving, record keeping) and customer related skills(clear communication skills, ability to use positive language and to read the customer). With over one year experience in the hospitality industry l was able to make vast sales by convincing both walk in and frequent quests to try out our hotel/restaurant services,to receive multiple calls and efficiently and proficiently send them to the required personal and positively interact with my colleagues and upper management.


1 year

  • Front Desk Agent

    Mercure Hotel Bedfordveiw - Johannesburg, South Africa

    Front Office reception
    October 2016 - March 2017 · 6 months

  • Administrative Trainee

    Premier Hotel OR Tambo - Johannesburg, South Africa

    Administration & General
    October 2015 - December 2015 · 3 months

  • Switchboard Operator

    Birchwood OR Tambo - Johannesburg, South Africa

    Front Office reception
    April 2015 - June 2015 · 3 months


  • Hospitality Managment

    The International Hotel School - Cape Town City Centre, Cape Town, South Africa

    January 2014 - March 2017

    An internationally recognized American hotel and lodging NQF level six Diploma in Hospitality Management including a certificate of specialization in Rooms Division, Hospitality fundamentals and Hospitality operations


2 languages

  • English

    Native or fluent

  • French

    Limited working

Personal information


  • Zimbabwean


10 skills

  • Ability To Prioritize
  • Able to multitask
  • Friendly and positive
  • GAAP
  • Good computer skills
  • Good telephone manner
  • Microsoft office skills
  • Opera PMS
  • Organisational skill
  • Polite and pleasant
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