Join Hosco and view Michelle's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
About me
An ambitious, zealous front desk agent and cashier seeking an opportunity to make use of her technical(MS Office, Opera,A property management system), organizational(multitasking,Making schedules,problem solving, record keeping) and customer related skills(clear communication skills, ability to use positive language and to read the customer). With over one year experience in the hospitality industry l was able to make vast sales by convincing both walk in and frequent quests to try out our hotel/restaurant services,to receive multiple calls and efficiently and proficiently send them to the required personal and positively interact with my colleagues and upper management.
Experience
1 year
-
Front Desk Agent
Mercure Hotel Bedfordveiw - Johannesburg, South Africa
Front Office receptionOctober 2016 - March 2017 · 6 months -
Administrative Trainee
Premier Hotel OR Tambo - Johannesburg, South Africa
Administration & GeneralOctober 2015 - December 2015 · 3 months -
Switchboard Operator
Birchwood OR Tambo - Johannesburg, South Africa
Front Office receptionApril 2015 - June 2015 · 3 months
Education
-
Hospitality Managment
The International Hotel School - Cape Town City Centre, Cape Town, South Africa
January 2014 - March 2017An internationally recognized American hotel and lodging NQF level six Diploma in Hospitality Management including a certificate of specialization in Rooms Division, Hospitality fundamentals and Hospitality operations
Languages
2 languages
-
English
Native or fluent
-
French
Limited working
Personal information
Nationalities
-
Zimbabwean
Skills
10 skills
- Ability To Prioritize
- Able to multitask
- Friendly and positive
- GAAP
- Good computer skills
- Good telephone manner
- Microsoft office skills
- Opera PMS
- Organisational skill
- Polite and pleasant