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About me
i am an enthusiastic server with 3 years experience in hotel environments. i am proficient in working collaboratively, i consistently deliver first rate service and foster positive relationships with guests to promote customer satisfaction and loyalty. i am adept at balancing multiple tasks with a friendly and courteous demeanor
Experience
11 years and 3 months
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office assistant
metropol credit reference bur - Nairobi, Kenya
AdministrationMarch 2016 - Now · 8 years and 2 monthsEnsure all beverages are prepared and served on time Ensure all tea stations are clean and tidy maintaining kitchen supplies Organizing the office and assisting associates to optimize processes Creating and updating records ensuring accuracy and validity of information checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.
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waitress
Tribe hotel - Limuru Town., Kenya
F&B serviceJanuary 2013 - January 2016 · 3 years and 1 monthI have experience working in housekeeping, front office (taking reservations) as a waitress and server in a busy hotel environment. I am highly effective at anticipating and accommodating customer needs. I am friendly, punctual and an enthusiastic team player. I am a customer oriented server with excellent interpersonal and communication skills. I am great at multitasking and delivering prompt service to all customers. I always maintain a positive attitude and I have a great sense of humor during peak hours. As a waitress I bring a strong work ethic, interpersonal skills and I am very fluent in English. I am versed in serving in large scale events as well as intimate high profile dining and afternoon tea services.
Education
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certificate
kenya utalii college - Nairobi, Kenya
March 2012 - October 2014i studied for a certificate in food and beverage service and sales
Languages
4 languages
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English
Native or fluent
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Swahili
Professional working
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Finnish
Limited working
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Japanese
Notions
Personal information
Nationalities
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Kenyan
Date of birth
February 03rd 1992
Skills
7 skills
- Active listening
- Coordination skills
- Critical Thinking
- High service orientation
- Social perceptiveness
- Strong time management
- TYPING
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