Join Hosco and view Mickael's full profile, it's free !
As a Hosco member, you will:
- Make yourself visible to thousands of companies in the hospitality industry'
- Join a community of 180'000+ students and professionals
- Learn more with new articles & videos every week on hosco.plus
Beverage Manager or Assistant of food & beverage Director
Compass Group UK & Ireland - London, United KingdomF&B serviceJune 2018 - Now · 8 months
Food And Beverage Operations Manager
Four Seasons Hotels and Resorts - Dubai, United Arab EmiratesF&B serviceAugust 2016 - May 2018 · 1 year and 10 months
Tasked with supervising a team of 30 employees including supervisors, bartenders, waiters, and assistant waiters guaranteeing compliance with all hotel policies and procedures. Implemented changes in procedures to the Luna Sky Bar & Churchill Club which established improvements in logistics and enhanced the efficiency of the work environment. Succeeded in achieving financial goals set by corporate senior management by 125%. Key Accomplishments: - Coordinated with the bar manager to generate necessary paperwork regarding scheduling, payroll, forecast budgeting and Profit & Loss (P&L) reports were in place and accurate. - Designed and implemented a creative cocktail menu to attract customer retention. - Supported customer satisfaction efforts by addressing issues and concerns professionally, effectively, and within a timely manner. - Conducted inventory control measures including conducting routine cost analysis, stock item retention and replacement, and worked with purchasing department to obtain items as needed. - Accountable for training new employees in the corporate core values and culture standards to ensure consistency in customer service within all areas of the Four Seasons Hotel.
universite de nimesJanuary 2009 - June 2011
EnglishNative or fluent100%
FrenchNative or fluent100%