Miguel Madeira

Miguel Madeira

Student from ESHTE Escola Superior de Hotelaria e Turismo do Estoril
Lives in Lisbon, Portugal

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7 months

  • Food and Beverage Trainee

    The Ritz-Carlton Abama - Santa Cruz de Tenerife, Spain

    F&B service
    July 2019 - September 2019 · 3 months

    F&B department As an intern I welcomed guests and promptly attended to tables, served food and beverages to guests making recommendations if needed. I recorded transactions in the MICROS system correctly and timely checked-in with guests to assure satisfaction with each course and beverage cleaned tables, completed closing duties and re-stock tableware and other supplies

  • Sales and Operations - Summer Intern

    Uniplaces - Lisbon, Portugal

    Guest Relations
    June 2018 - September 2018 · 4 months

    Bookings Agent (PT) As a bookings agent my work was to give support to tenants and landlords during the booking process, by matching demand and supply during the high season; Exclusivities Specialist in Uniplaces Seletion Program (USP) As an Exclusivities Specialist my work was engaging and acquiring new landlords to the Uniplaces Selection Program, by presenting our value proposition through outbound cold calls using CRM/ telephony Systems like Zendesk, Salesforce and New Voice Media. After acquisition my work was to give support to landlords that were on the Programme.


4 languages

  • Portuguese

    Native or fluent

  • English

    Full professional

  • Spanish

    Professional working

  • French

    Limited working

Personal information


  • Portuguese

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