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About me
An enthusiastic and well organised individual, who enjoys working in a fast paced environment. Quick to respond to new opportunities and problems with close attention to detail. Always willing to learn, approaching new challenges with enthusiasm and pro-active manner and constant drive to exceed client’s expectations. Fantastic interpersonal, communication and negotiation skills and the ability to develop mutually friendly but professional relationship with clients, colleagues and suppliers.
Experience
15 years
-
Customer Service Agent
Rentalcars - Barcelona, Spain
Customer ServiceMay 2018 - Now · 5 years and 11 months -
Night Auditor
Sozo Hotel **** - Nantes, France
ReceptionDecember 2015 - March 2018 · 2 years and 4 months -
Assistant
Deloitte LPP - London, United Kingdom
Front Office receptionApril 2012 - May 2015 · 3 years and 2 months -
Reception and reservations Manager
Murano by Angela Hartnett - London, United Kingdom
ReservationsMarch 2011 - March 2012 · 1 year and 2 months -
Assistant Reception Manager
Gordon Ramsay Group - London, United Kingdom
ReceptionSeptember 2008 - February 2011 · 2 years and 6 months
Education
-
A Level
High School of Gastronomy and Hotel Management (Slovakia) - Rimavská Sobota, Slovakia
September 1998 - May 2001Specialising in International Travel and Tourism, Customer Service Hygiene Laws and Psychology
Languages
3 languages
-
English
Native or fluent
-
Slovak
Native or fluent
-
French
Full professional
Personal information
Nationalities
-
Slovak
Skills
9 skills
- Administrative support
- Catering
- Change management
- Event planning
- Hotel management & system
- Marketing communication
- New Hotel Openings
- Time managment
- Yield-management
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